signalapp / signalapp/Signal-Android

App crashing upon startup

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#14,903 3 comments 1 reaction 0 assignees View on GitHub

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Kotlin
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Description

Guidelines
  • I have searched open and closed issues for duplicates
  • I am submitting a bug report for existing functionality that does not work as intended
  • This isn't a feature request or a discussion topic
Bug description

I have restarted my Oppo phone in hopes that it'll be resolved, but only to be greeted with pop outs of "Signal keeps stopping". I've cleared cache and changed the battery setting to "allow background activity" in case it may due to battery optimization yet still nothing has resolved. Do I just need to wait for the next update?

Also for additional context, I have both app stores: Play store & Neostore. Would it affect if at first I installed the app from Play store but updated the Signal app in Neostore? Just wanted clarification.

Screenshots
Image
Device

Oppo A94

Android version

13

Signal version

8.19.2

Link to debug log

signal-log-1785288802567.zip

https://debuglogs.org/android/8.19.2/61692761c483c686f5ee247938ead7ede61aa17fb8746a4921224f234b7d65ba

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reviewing the linked debug log and reproducing the startup crash on an Oppo A94 running Android 13 with Signal 8.19.2. Investigate whether installing from the Play Store and updating through Neostore is relevant; done means identifying the crash cause and documenting or implementing a verified resolution.

Written by the indexing model from the issue text.

Assessment

Tech stack
android
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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