shift-org / shift-org/shift-docs

Better messaging on the Contact page for people contacting the board in regards to a ride

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content
Dominant language
JavaScript
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Forks
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Merged PRs (30d)
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Description

Contact page: https://www.shift2bikes.org/pages/contact/

The board is sometimes contacted by community members with a concern about a ride (e.g. a complaint about noise or trash). For someone who isn't familiar with Shift, they may not realize that events are organized by community members and not Shift itself. While we appreciate folks reaching out to us rather than escalating to police etc, we also want to be clear about the nature of our role as a community bulletin board of sorts. Something that clarifies without discouraging people from contacting us could help set expectations.

Worth noting, we do have this disclaimer on calendar pages but not on the contact page:

Shift hosts this calendar as a public service. Rides and events are posted to the Shift calendar by community members, not by Shift. Rides and events posted to the Shift calendar are not sponsored by Shift or Shift’s fiscal sponsor Umbrella.

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the Contact page at https://www.shift2bikes.org/pages/contact/ and locate its source in the shift-docs repository. Compare its messaging with the disclaimer quoted from the calendar pages; done means the page explains that rides are organized by community members while still inviting concerns.

Written by the indexing model from the issue text.

Assessment

Domain
content
Issue type
Documentation
Difficulty
2/5
Estimated time
1-3 hours
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
48/100

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