My clothing textures did not load. KDU errors

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Environment

Second Life Release 7.2.0.16729091892 (64bit)

Full Environment

Second Life Release 7.2.0.16729091892 (64bit)
Release Notes

You are at 130.1, 154.6, 24.6 in Bug Island 2 located at simhost-0b783bbd88a0f0f28.agni
SLURL: http://maps.secondlife.com/secondlife/Bug%20Island%202/130/155/25
(global coordinates 260,482.0, 249,499.0, 24.6)
Second Life Server 2025-04-24.14648572313
Release Notes

CPU: Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz (3491.91 MHz)
Memory: 32610 MB
OS Version: Microsoft Windows 10 64-bit (Build 19045.6093)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce GTX 1080/PCIe/SSE2

Windows Graphics Driver Version: 32.0.15.6590
OpenGL Version: 4.6.0 NVIDIA 565.90

Window size: 1757x1385
Font Size Adjustment: 96pt
UI Scaling: 1
Draw distance: 128m
Bandwidth: 3000kbit/s
LOD factor: 1.375
Render quality: 3
Texture memory: 8192MB
Disk cache: Max size 1638.4 MB (1.9% used)

J2C Decoder Version: KDU v7.10.4
Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.24.2 / OpenAL Community / OpenAL Soft: OpenAL Soft
Dullahan: 1.14.0.202408091639
CEF: 118.4.1+g3dd6078+chromium-118.0.5993.54
Chromium: 118.0.5993.54
LibVLC Version: 3.0.21
Voice Server Version: Vivox 4.10.0000.32327.5fc3fe7c.5942f08

Packets Lost: 0/614 (0.0%)
August 04 2025 15:42:44

Description

My avatar clothing remained gray and the log has several KDU errors, which is likely related:

2025-08-04T22:30:20Z WARNING #Texture# newview/lltexturefetch.cpp(2334) LLTextureFetchWorker::callbackDecoded : DECODE FAILED: 910988a2-0d8f-82e9-c8c8-ab1fcfa32a1f Discard: 6, reason: LLKDUMessageError::flush()
2025-08-04T22:30:20Z WARNING #APR# llcommon/llapr.cpp(236) _ll_apr_warn_status : APR: C:\\a\\viewer\\viewer\\indra\\llcommon\\llapr.cpp:641 The system cannot find the file specified.  
2025-08-04T22:30:20Z WARNING #APR# llcommon/llapr.cpp(642) LLAPRFile::remove :  Attempting to remove filename: C:\\Users\\tester\\AppData\\Local\\SecondLife\\texturecache\\9\\910988a2-0d8f-82e9-c8c8-ab1fcfa32a1f.texture
2025-08-04T22:30:20Z INFO # llkdu/llimagej2ckdu.cpp(188) LLKDUMessage::put_text : KDU Error: Kakadu Core Error:\n
2025-08-04T22:30:20Z INFO # llkdu/llimagej2ckdu.cpp(188) LLKDUMessage::put_text : KDU Error: Attempting to access a non-existent resolution level within some tile-component.  Problem almost certainly caused by trying to discard more resolution levels than the number of DWT levels used to compress a tile-component.

Reproduction steps

Logged in
May have tabbed to another window, but I don't know if this is a trigger for the bug.
Looked at my avatar after a few minutes

Observed: Much of my clothing is still gray.

clothing texture did not load SecondLife.log

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Start with the reported decode failure in newview/lltexturefetch.cpp, then trace the related cleanup warning in llcommon/llapr.cpp and decoder message in llkdu/llimagej2ckdu.cpp. Use the attached log and reproduction steps to investigate whether clothing textures can be made to load without the KDU error; done means the textures render instead of remaining gray.

Written by the indexing model from the issue text.

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My clothing textures did not load. KDU errors

Description

Environment

Description

Reproduction steps

Contributor guide

First steps

Research direction

Assessment

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