rustdesk / rustdesk/rustdesk-server

Why I cannot connect successfully via my synology docker hbbs/hbbr?

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Description

I use the synology docker version.
I try to connect from win10 at home to remote linux (ubuntu 20.04) at office. Both sides use the latest rustdesk 1.1.9.
When I use the default server, I can connect. But using my self-server , I cannot connect.
The IP of synology at home is 192.168.0.110, and win10 is 192.168.0.109
I have a public network IP, say A.B.C.D which can connect to home via it.
I made nat to synology (192.168.0.110) for ports 21115, 21116, and 21117
I set the "ID server" at win10 rustdesk as 192.168.0.110
I set the "ID server" at remote linux rustdesk as A.B.C.D
The docker command for hbbs is: hbbs -r 192.168.0.110
The docker command for hbbr is just: hbbr
Both win10 and linux sides should have reached the server because the logs of hbbs and hbbr have the following clues

image
However, when I connect from win10 to linux, it fails.

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the hbbs and hbbr Docker commands, the published ports 21115-21117, and the attached logs; compare them with the ID-server values configured on the Windows 10 and Ubuntu 20.04 clients. Done means identifying the configuration or connectivity issue and confirming that the two clients can connect through the self-hosted server.

Written by the indexing model from the issue text.

Assessment

Tech stack
docker, rust
Domain
infrastructure, networking
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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