rustdesk / rustdesk/rustdesk-server-pro

Failed to update SMTP: deadline has elapsed

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Description

I am setting up a new Rustdesk server pro and trying to configure the SMTP settings, but I keep getting an error message that states that the deadline has elapsed. I've confirmed that Authenticated SMTP is enabled on the mailbox, and I've used the same mailbox for other SMTP services. Any help would be appreciated.

smtperror_rustdesk

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Research direction

The report provides no source file, test, or entry point; begin by reproducing the SMTP update failure on a RustDesk Server Pro setup using the reported mailbox configuration. Compare the server's SMTP settings and error output with a known-working SMTP service, and consider the issue done when the settings update succeeds or the specific configuration or server failure is identified.

Written by the indexing model from the issue text.

Assessment

Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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