rustdesk / rustdesk/doc.rustdesk.com

RustDesk closes immediately on Windows 11 after upgrading from Windows 10

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Description

Describe the bug

RustDesk worked correctly on my system while running Windows 10.

After upgrading the operating system from Windows 10 to Windows 11, RustDesk no longer starts properly. When I launch RustDesk, the application briefly appears (or starts in the background) and then automatically closes without showing any error message.

To Reproduce

Steps to reproduce the behavior:

Upgrade a Windows 10 system to Windows 11.
Launch RustDesk.
Observe that the application closes immediately after startup.
Expected behavior

RustDesk should launch and remain running normally, as it did on Windows 10.

Actual behavior

RustDesk exits immediately after launching, making it unusable.

Environment
OS: Windows 11
Previous OS: Windows 10 (RustDesk worked correctly)
RustDesk version: 1.4.6 / 1.4.7
Installation type: Installer
Architecture: x64
Windows 11 version: 25H2

Additional information
The issue started only after upgrading from Windows 10 to Windows 11.
No configuration changes were made to RustDesk before the issue occurred.
Reinstalling RustDesk: Tested
Running as Administrator: Tested

Please let me know if there are any specific log files or debugging flags I can provide for further investigation.

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the launch failure on the listed Windows 11 25H2 environment after a Windows 10 upgrade, using the installer and administrator launch paths already tested. Collect the relevant log files or debugging output requested in the issue and compare startup behavior with the reported working Windows 10 setup. Done means RustDesk launches and remains running, with the cause or next diagnostic step documented.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
35/100

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