ringcentral / ringcentral/ringcentral-embeddable

API to merge call into conference call

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feature
Dominant language
TypeScript
Stars
93
Forks
53
Avg merge
7d
Merged PRs (30d)
4

Description

When we have two (or more) calls ongoing, how do we conference/merge them together (in the UI or programmatically)?

When there are two active calls, here's an example of what we see:

  • In Ringcentral Embeddable UI:

image.

  • Compared to the Ringcentral Phone UI which has a 'Add' button that allows adding the other call to the conference:

image

It would be ideal to also have the ability to programmatically perform this conferencing action.

We are using the following URL to load the Embeddable:

https://apps.ringcentral.com/integration/ringcentral-embeddable/1.0.3/adapter.js?appKey=...snip...&appSecret=...snip...&appServer=https://platform.devtest.ringcentral.com&enableFromNumberSetting=1&disableConferenceCall=false&disableActiveCallControl=false

Could this be due to Permissions? I didn't get any errors indicating lack of permissions, but here's what is currently configured for the client I'm using:
image

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the RingCentral Embeddable adapter URL and its active-call controls, then investigate whether the widget or API exposes a merge/conference action and whether permissions affect it. Done means the supported UI or programmatic path for merging two active calls, including its permission behavior, is defined and documented or implemented.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
api, audio-video-rtc, frontend
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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