ringcentral / ringcentral/ringcentral-embeddable

Support to monitor calls in HUD for Embeddable 3.x

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3.x feature
Dominant language
TypeScript
Stars
93
Forks
53
Avg merge
7d
Merged PRs (30d)
4

Description

In Embeddable 3.x, it supports HUD to view user/extensions's presence. And support to pick up calls from parked locations, groups and queues.

Requirements from developers, we also want to support call monitors in HUD:

https://support.ringcentral.com/article-v2/Monitoring-live-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by locating the existing Embeddable 3.x HUD support and the call-handling paths for parked locations, groups, and queues. Use the linked RingCentral monitoring guidance to define the expected HUD behavior; the work is done when call monitoring is supported there and its behavior is verified.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
audio-video-rtc, frontend
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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