[Bug]: Redis Insight Cloud sign in "Authorization Failed" or "Server Error"
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- Dominant language
- TypeScript
- Stars
- 8.8k
- Forks
- 491
- Avg merge
- 1d 22h
- Merged PRs (30d)
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Description
I've been trying to sign in via google. It is successful on Google's side and the Redis page tells me to go back to the software, but I always get an "Authorization Failed" or "Server Error" error. I have 2FA enabled currently, so as soon as I get the error message, my phone is gets sent two different access code messages. The issue was still occurring without 2FA.
https://github.com/user-attachments/assets/f38c1860-3957-4b9c-80fb-52a09ac19ab3
I am not sure why this happens.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the Google sign-in flow in Redis Insight Cloud, with and without 2FA, and capture whether the failure is reported as “Authorization Failed” or “Server Error.” Trace the sign-in entry point and authentication response to identify the failing stage; done means successful return to Redis Insight without either error.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- redis, typescript
- Domain
- authentication, cloud
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Needs clarification
- Newbie friendliness
- 32/100