Your account does not have enough balance to carry out the refund operation. You can add funds to your account from your Razorpay dashboard or capture new payments.

Steps to reproduce the behavior

code: 'BAD_REQUEST_ERROR',
description: 'Your account does not have enough balance to carry out the refund operation. You can add funds to your account from your Razorpay dashboard or capture new payments.',
source: 'NA',
step: 'NA',
reason: 'NA',
metadata: {}

Expected behavior

code is correct and I have amount in that account

Actual behavior

code is correct and I have amount in that account

Code snippets

exports.refundInstants = [
    auth,
    async (req, res) => {
        try {
            const workTransaction = await WorkTransactionModel.findOne({ _id: req.body.id }, { paymentId: 1, status: 1, paidAmount: 1 });
            if (!workTransaction) return apiResponse.ErrorResponse(res, "workTransactionId not found!");

            // if (workTransaction.status == constants.RAZORPAY_STATUS_PAID) {
                // const refundData = {
                //     amount: workTransaction.paidAmount,
                //     speed: 'optimum'
                // };
                //  axios.post(`https://api.razorpay.com/v1/payments/${workTransaction.paymentId}/refund`, refundData, {
                //     auth: {
                //         username: process.env.RAZORPAY_KEY_ID,
                //         password: process.env.RAZORPAY_KEY_SECRET
                //     }
                // });
            // }

            var instance = new Razorpay({ key_id:  process.env.RAZORPAY_KEY_ID, key_secret: process.env.RAZORPAY_KEY_SECRET })

            const data = await instance.payments.refund(workTransaction.paymentId, {
                amount: 200,//workTransaction.paidAmount,
                speed: "normal",
 
            });
            return apiResponse.successResponseWithData(res, "successfully refund");
        } catch (error) {
            console.error("Error occurred during refund process:", error);
            return apiResponse.ErrorResponse(res, "Error occurred during refund process");
        }
    }
]

Node version

Node v16.4.12

Library version

razorpay-node v2.8.4

Additional Information

No response

Start with the refundInstants handler in the issue and inspect the instance.payments.refund call, including its payment ID and amount. Reproduce with Node v16.4.12 and razorpay-node v2.8.4 while checking the supplied Razorpay error details. Done requires determining whether this is an integration or account issue or a library defect, with a documented reproducible outcome.