Payment Methods Stripe Checkout not functioning and PayPal slow in Customer App(Enatega Multivendor App)

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
42/100
Issue type
Bug
Clarity
Mostly clear
Activity status
Quiet
Tech stack
javascript, react-native
Domain
mobile, payments

Research direction

Start by reproducing the Stripe and PayPal flows in the customer app using the listed steps, noting whether Stripe is unavailable or errors and where PayPal stalls. Trace the payment-screen entry point and the relevant integration calls; done means Stripe can be selected and PayPal opens promptly without the reported delay.

Written by the indexing model from the issue text.

Description

Issue: Payment Methods Stripe Checkout not functioning and PayPal slow in Customer App.
Description:
The customer app is encountering critical issues with its payment methods, specifically with Stripe and PayPal. Customers are unable to utilize the Stripe payment option as it fails to work correctly, and the integration with PayPal is causing excessive delays, resulting in a frustratingly slow process when attempting to open the PayPal interface for payments.

Steps to Reproduce:
Launch the customer app on a compatible device.
Log in to the app using valid credentials.
Navigate to the payment section within the app.
Select the Stripe payment method.
Observe that the Stripe payment option fails to work.
Alternatively, choose the PayPal payment method and proceed to the payment flow.
Experience a significant delay when attempting to open the PayPal interface, leading to extended waiting times before the interface is accessible for payments.
Expected Behavior:
The Stripe payment method should be accessible and fully functional, allowing customers to select it as a payment option without any errors or unresponsiveness.
The integration with PayPal should be smooth and efficient, opening the PayPal interface promptly to ensure a seamless payment experience for customers.
Actual Behavior:
The Stripe payment method is not working correctly, It impossible for customers to select it as a payment option. It may be unavailable, unresponsive, or generate errors when attempting to use it.
The integration with PayPal is causing considerable delays, resulting in a slow process when trying to open the PayPal interface for payments.
p1

p2

Dominant language
JavaScript
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