Payment Method Hangs on Loading - Enatega Multivendor Customer App (PayPal)

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#1,621 opened on Jun 4, 2026 0 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty: 4/5
Estimated time: 3-5 days
Newbie friendliness: 45/100

Issue type: Bug
Clarity: Mostly clear
Activity status: Quiet
Tech stack: javascript, react-native
Domain: mobile, payments

Research direction

Start in the customer app's checkout payment section and reproduce the issue on iOS and Android by selecting PayPal. Trace the PayPal loading flow to identify where it stops responding. Done means selecting PayPal transitions to the payment interface without hanging.

Written by the indexing model from the issue text.

Description

Describe the bug
Users are encountering a critical issue in the Enatega Multivendor Customer App when attempting to switch the payment method to PayPal. The app becomes unresponsive and gets stuck on the loading screen, preventing users from progressing further in the payment process.

To Reproduce
Steps to reproduce the behavior:

Open the Enatega Multivendor Customer App.
Navigate to the payment section during the checkout process.
Choose PayPal as the payment method.
Observe the app behavior as it attempts to load the PayPal payment interface.
Expected behavior

Issue Description: Payment Method Hangs on Loading - Enatega Multivendor Customer App (PayPal)

Issue Summary:
Users are encountering a critical issue in the Enatega Multivendor Customer App when attempting to switch the payment method to PayPal. The app becomes unresponsive and gets stuck on the loading screen, preventing users from progressing further in the payment process.

Steps to Reproduce:

Expected Behavior:
After selecting PayPal as the payment method, the app should seamlessly transition to the PayPal payment interface without any delays or hang-ups.

Screenshots
https://github.com/ninjas-code-official/food-delivery-multivendor/assets/152266796/5aac52a1-0c5d-44f2-83f0-06339da6c7f1

Smartphone:

Device: iOS and Android

Dominant language: JavaScript
Stars: 0
Forks: 0
PR merge metrics: No merged PRs in 30d

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