Lack of Navigation Option After Phone Number Already Registered Error - Enatega Multivendor Customer App

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#1,404 opened on Apr 13, 2026 0 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty: 3/5
Estimated time: 1-2 days
Newbie friendliness: 52/100

Issue type: Bug
Clarity: Mostly clear
Activity status: Quiet
Tech stack: javascript, react-native
Domain: mobile

Research direction

Start by tracing the React Native email signup flow on iOS, focusing on the screen that handles the OTP response and the already-registered phone error. Reproduce the flow with an existing phone number and observe the navigation after dismissing the error. Done means the user can return to correct the phone number or choose another signup method without restarting the entire process.

Written by the indexing model from the issue text.

Description

Describe the bug
In the Enatega Multivendor Customer App, there is an issue encountered during the signup process through email. When attempting to sign up with an email and phone number that is already registered, the user receives an error message after entering the OTP received via email. However, upon closing this error message, the app redirects the user back to the home/signup page without providing an option to return to the previous screen. Consequently, users are forced to restart the signup procedure from the beginning.

To Reproduce
Steps to reproduce the behavior:

Begin the signup process through email.
Enter a phone number that is already registered.
Proceed to enter the OTP received via email.
Encounter the error message stating the phone number is already registered.
Close the error message.
Expected behavior
Upon closing the error message, users should be provided with an option to navigate back to the previous screen to correct the phone number or proceed with a different signup method.

Screenshots

RPReplay_Final1710306636.MP4
Smartphone:

Device: iOS

Dominant language: JavaScript
Stars: 0
Forks: 0
PR merge metrics: No merged PRs in 30d

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