"Chat with Rider" Button Hidden by "Live Chat" Button on Enatega Multivendor Website

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Assessment

Difficulty
3/5
Estimated time
1-2 days
Newbie friendliness
52/100
Issue type
Bug
Clarity
Mostly clear
Activity status
Quiet
Tech stack
javascript
Domain
frontend, web-dev

Research direction

Start at the Enatega Multivendor website's order tracking section and reproduce the overlap between the "Chat with Rider" and "Live Chat" buttons. Locate the frontend components and styling that position these buttons, then verify that both remain visible and accessible during order tracking.

Written by the indexing model from the issue text.

Description

Issue: "Chat with Rider" Button Hidden by "Live Chat" Button on Enatega Multivendor Website
Description:
A significant issue has been identified on the Enatega Multivendor website, where the "Chat with Rider" button is obscured by the "Live Chat" button, making it difficult for users to access this specific feature.

Impact:
User Frustration: Users may experience frustration when they cannot find or access the "Chat with Rider" button due to the overlapping "Live Chat" button.

Communication Breakdown: The issue can result in difficulties in communicating with the rider for order-related updates or queries.

Steps to Reproduce:
Visit the Enatega Multivendor website.
Place an order or access the order tracking section.
Attempt to locate the "Chat with Rider" button.
Observe that it is hidden or obstructed by the "Live Chat" button.
Expected Resolution:
The website should be adjusted to ensure that the "Chat with Rider" button is easily accessible and not obscured by other buttons or elements. This is crucial for providing users with a smooth and hassle-free experience when communicating with the rider for order-related matters. Addressing this issue promptly is essential for user satisfaction and efficient order management.

Dominant language
JavaScript
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0
Forks
0
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