plotly / plotly/plotly.js

Download plot as a png with Font Awesome fails

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bug P3
Dominant language
JavaScript
Stars
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Forks
2k
Avg merge
2d 12h
Merged PRs (30d)
28

Description

I have successfully created an annotation on a plot and the Font Awesome icon renders correctly. When I choose to Download plot as a png I get a message that states "Sorry, there was a problem downloading your snapshot!" I have reproduced this with codepen here: https://codepen.io/stumpykilo/pen/Exemaro. Please advise on how to fix or workaround this issue.

Here are the messages that I receive when attempting to download:
image

Thank you.

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First steps

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  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure in the linked CodePen and trace the plot snapshot download path for annotations using Font Awesome. Done means the annotated plot downloads successfully as a PNG without the snapshot error.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
data-visualization, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
52/100

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