oracle / oracle/pushiomanager-react-native

Unable to receive push notifications in android

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Dominant language
Java
Stars
19
Forks
19
PR merge metrics
No merged PRs in 30d

Description

We're experiencing an issue with push notifications on Android when both Intercom (used solely for the in-app Messenger) and PushIO Manager are integrated into the same project. Both libraries utilize Firebase Cloud Messaging (FCM), and it seems there's a conflict at the FCM level.

When both SDKs are present, push notifications fail to arrive. However, if we remove Intercom and use only PushIO Manager, notifications are received as expected. It appears that Intercom may be interfering with token handling or FCM setup, even though we're not using its push functionality—just the in-app Messenger.

Has anyone run into this issue before? Any guidance on how to integrate both SDKs without breaking FCM-based notifications?

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure with Intercom Messenger and PushIO Manager integrated in the same Android project, then inspect their Firebase Cloud Messaging setup and token handling. Done means PushIO notifications arrive while Intercom's in-app Messenger remains enabled; the issue names no files or tests to inspect.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, firebase, react-native
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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