openedx / openedx/docs.openedx.org

Flesh contributor personas

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needs triage
Dominant language
JavaScript
Stars
35
Forks
95
Avg merge
5d 15h
Merged PRs (30d)
3

Description

Persona pathways through the documentation should be inclusive of all types of Contributor personas. Many of these persona types have not been defined in the past. The goal of this ticket is to complete persona profiles for a selection of Contributor personas, which will inform the types of documentation needed to meet their needs.

Action items:

  • Define the landscape of Contributor personas: Available here
  • Align those personas to Company personas
  • Decide on approach
  • Complete persona templates

Additional context:

Company Personas

  • Hosting Provider
  • Development Shop
  • Whale

Persona Template Goals
Represent at least 3 companies.

  • Understand how task management works.
  • Understand how they learn about changes in the project.
  • What are this person’s touch points with the community?
  • How do timezones impact how they work?

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the linked Contributor persona landscape and review the listed Company Personas: Hosting Provider, Development Shop, and Whale. Decide how those personas align, choose an approach, and complete the persona templates covering task management, project updates, community touch points, and timezone effects. Done means profiles represent at least three companies and inform the documentation needed for them.

Written by the indexing model from the issue text.

Assessment

Domain
content, documentation
Issue type
Documentation
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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