openai / openai/openai-openapi

Assistant is unable to access uploaded files or accesses the incorrect file

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Description

Hi,
Sorry to have to post this is here as I do not know how to get in touch with the OpenAI team! It seems that discussions, bugs, issues in the forum are ever looked at, as I do not see any official responses in there!!

Anyway, I am having a BIG issue with the assistant API not being able to retrieve uploaded files!! It seems this issue has been happening for quite some time now!! See thread here https://community.openai.com/t/assistant-not-able-to-access-uploaded-file/524495/30

My team and I would like to use the assistant api features professionally, and we have already built our software to utilize the assistant api's functionality. However, in its current state, not being able to retrieve any uploaded files, is completely unusable!!!

PLEASE FIX IT ASAP!!!!

Arthur

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reading the linked community thread and comparing it with the Assistant API behavior described in this issue. The report names no repository files, tests, reproduction steps, or precise expected behavior, so the work is not complete until the file-access failure is reproducible and a verified fix is defined.

Written by the indexing model from the issue text.

Assessment

Domain
api
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
18/100

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