macOS: Cannot enable remote control after enabling authenticator MFA
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Description
What version of the Codex App are you using (From “About Codex” dialog)?
26.915.31945
What subscription do you have?
ChatGPT Pro
What platform is your computer?
macOS, Apple Silicon (arm64)
What issue are you seeing?
网页端已成功启用 Authenticator app MFA，使用2FAS验证器，
安全设置中的开关显示为开启。
但在Mac桌面App进入“设置 → 连接 → 控制这台Mac”，
点击“允许”后，仍然显示：
“无法启用远程控制。请重试。”
无法生成手机配对二维码，因此不能用手机连接电脑。
What steps can reproduce the bug?
- 在ChatGPT网页安全设置中启用Authenticator app MFA，并完成验证码确认。
- 在Mac桌面App使用同一账号登录。
- 打开“设置 → 连接 → 控制这台Mac”。
- 点击添加/设置，再点击“允许”。
- 出现“无法启用远程控制。请重试。”，无法继续配对。
已尝试完全退出重开、退出账号重新登录及更新桌面App，均未解决。
What is the expected behavior?
能够成功启用远程控制，显示手机配对二维码，并继续完成配对。
Additional information
已通过应用内反馈提交诊断，反馈ID：
no-active-thread-01a0b52a-dd31-7883-9cb7-bc0841edfd13
失败时间：
2026年9月18日北京时间23:11:56（UTC+8）
对应UTC：2026-09-18T15:11:56.046Z
日志中的调用摘要：
method=remoteControl/enable
durationMs=2
errorCode=null
requestId=0ca38fb8-ac59-41c3-a134-084bef3c6d9f
日志未打印完整返回内容，无法据此确认启用成功或判断失败原因。
网络环境使用VPN。
请结合应用内反馈ID核查具体原因。
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by tracing the remoteControl/enable entry point referenced in the logs and compare its response with the diagnostic feedback ID. Reproduce the macOS flow after enabling Authenticator app MFA, then identify why the request fails before the phone-pairing QR code appears; done means remote control enables and pairing can continue.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos
- Domain
- authentication, desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100