openai / openai/codex

Codex Desktop on Windows - app-server exits with 0xC000013A, leaving a missing tool output and a blank conversation panel

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app app-server bug tool-calls windows-os
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Description

Subject: Codex Desktop on Windows - app-server exits with 0xC000013A, leaving a missing tool output and a blank conversation pane

Hello,

I am experiencing a recurring Codex Desktop failure on Windows. It affects both a long-running conversation and a completely new conversation, so it does not appear to be caused by accumulated chat history.

Environment:

  • OS: Windows 11 x64, build 26200
  • Installed MSIX package: OpenAI.Codex 26.911.7940.0
  • Desktop frontend release reported in logs: 26.911.61220
  • Bundled app-server CLI: codex-cli 0.155.0-alpha.2.6
  • Native Windows / PowerShell environment
  • Local development task with Full Access

Observed behaviour:

  1. I submit a development task.
  2. Codex starts normally and executes several commands.
  3. During a tool call, the entire conversation content disappears and the pane becomes blank.
  4. The main desktop application remains running.
  5. The app-server is restarted automatically.
  6. Retrying may display:
    "Error submitting message"
    "timeout"
  7. The same problem reproduced in a newly created conversation.

The failing conversation ID was:
01a0b3b6-768b-7453-9d55-603d126d9d7c

The interrupted tool call ID was:
call_keTgUtG4r2zDB1rQxCHoe5NX

Important timeline, UTC:

  • 2026-09-18 09:12:39: the custom exec tool call was persisted.
  • 2026-09-18 09:12:47.267:
    app_server_connection.closed code=3221225786
  • 2026-09-18 09:12:47.273:
    Codex CLI process exited
    classifiedAsExpected=false
    code=3221225786
  • 2026-09-18 09:12:47.273:
    fatal_error_broadcasted
  • 2026-09-18 09:12:49.960:
    app_server_restart_recovery_done
    resumedCurrentConversation=true

3221225786 is 0xC000013A / STATUS_CONTROL_C_EXIT.

After recovery, the session contained the custom tool call but no corresponding tool output. The backend then reported:

Custom tool call output is missing for call id:
call_keTgUtG4r2zDB1rQxCHoe5NX

The interrupted command was not a background process. It was a normal foreground exec that checked a Windows Scheduled Task, enumerated collector processes, and ran one Python unit test.

Additional observations:

  • The main ChatGPT.exe process survived.
  • A replacement codex.exe app-server was started automatically.
  • No matching Windows Application Error or Windows Error Reporting event was recorded.
  • No Crashpad dump was created for this incident.
  • The context limit was not reached:
    full_context_window_limit_reached=false
  • A separate legacy_notify warning occurred earlier:
    "The filename or extension is too long. (os error 206)"
    The log says "after_agent hook failed; continuing", so I cannot establish that this warning caused the later app-server termination.

This appears to match:
https://github.com/openai/codex/issues/45219
and possibly:
https://github.com/openai/codex/issues/41988

Expected behaviour:

  • A tool interruption or app-server restart should not leave an unmatched tool call in the persisted conversation.
  • The conversation pane should remain visible.
  • Recovery should either restore the tool call or mark it as failed and allow the task to continue.
  • A child app-server failure should not result in a blank conversation pane or repeated message-submission timeouts.

Could you please confirm whether this is the same known Windows app-server lifecycle issue and whether a fixed build or temporary workaround is available?

I can provide the redacted desktop log, session JSONL, screenshots, exact timestamps, and local telemetry if required.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by comparing the failure with issues #45219 and #41988, then review the app-server connection-closed, restart-recovery, and fatal-error log events around the supplied call ID. Inspect the persisted session JSONL to understand how an interrupted tool call is represented; done means recovery avoids unmatched tool outputs, blank conversation panes, and repeated submission timeouts.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
backend, desktop-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
45/100

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