ChatGPT Pro 5x account detected as Pro Lite and Codex-Spark unavailable

What version of Codex CLI is running?

0.154.0

What subscription do you have?

ChatGPT Pro 5x (R$525/month). ChatGPT Billing and Codex Web show Pro, but Codex CLI /status reports the same personal account as "Pro Lite".

Which model were you using?

gpt-5.3-codex-spark

What platform is your computer?

Windows 11 Professional 64-bit, build 10.0.26200, pt-BR

What terminal emulator and version are you using (if applicable)?

Windows Terminal / PowerShell

Codex doctor report

{
  "schemaVersion": 1,
  "generatedAt": "1789671722s since unix epoch",
  "overallStatus": "fail",
  "codexVersion": "0.154.0",
  "checks": {
    "app_server.status": {
      "id": "app_server.status",
      "category": "app-server",
      "status": "ok",
      "summary": "background server is not running",
      "details": {
        "control socket": "C:\\Users\\ydraimundo\\.codex\\app-server-control\\app-server-control.sock",
        "daemon state dir": "C:\\Users\\ydraimundo\\.codex\\app-server-daemon",
        "mode": "ephemeral",
        "pid file": "C:\\Users\\ydraimundo\\.codex\\app-server-daemon\\app-server.pid (missing)",
        "settings": "C:\\Users\\ydraimundo\\.codex\\app-server-daemon\\settings.json (missing)",
        "status": "not running",
        "update-loop pid file": "C:\\Users\\ydraimundo\\.codex\\app-server-daemon\\app-server-updater.pid (missing)"
      },
      "remediation": null,
      "durationMs": 0
    },
    "auth.credentials": {
      "id": "auth.credentials",
      "category": "auth",
      "status": "ok",
      "summary": "auth is configured",
      "details": {
        "auth file": "C:\\Users\\ydraimundo\\.codex\\auth.json",
        "auth storage mode": "File",
        "stored API key": "false",
        "stored ChatGPT tokens": "true",
        "stored agent identity": "false",
        "stored auth mode": "chatgpt"
      },
      "remediation": null,
      "durationMs": 0
    },
    "config.load": {
      "id": "config.load",
      "category": "config",
      "status": "ok",
      "summary": "config loaded",
      "details": {
        "CODEX_HOME": "C:\\Users\\ydraimundo\\.codex",
        "active thread overrides": "not inspected",
        "config.toml": "C:\\Users\\ydraimundo\\.codex\\config.toml",
        "config.toml parse": "ok",
        "configuration load ms": "5",
        "configuration scope": "invocation config, including cloud-managed policy",
        "cwd": "C:\\Users\\ydraimundo",
        "enabled feature flags": "<redacted>",
        "feature flag overrides": "memories=true",
        "feature flags enabled": "50",
        "log dir": "C:\\Users\\ydraimundo\\.codex\\log",
        "mcp servers": "1",
        "model": "gpt-5.6-sol",
        "model provider": "openai",
        "sqlite home": "C:\\Users\\ydraimundo\\.codex"
      },
      "remediation": null,
      "durationMs": 0
    },
    "desktop.app.version": {
      "id": "desktop.app.version",
      "category": "desktop",
      "status": "ok",
      "summary": "the desktop application is installed",
      "details": {
        "log directory": "$HOME\\AppData\\Local\\Codex/Logs",
        "running": "false",
        "version": "26.911.7940.0"
      },
      "remediation": null,
      "durationMs": 0
    },
    "desktop.app_server.handshake": {
      "id": "desktop.app_server.handshake",
      "category": "desktop",
      "status": "ok",
      "summary": "the desktop application is not running",
      "details": {},
      "remediation": null,
      "durationMs": 0
    },
    "desktop.security.enforcement": {
      "id": "desktop.security.enforcement",
      "category": "desktop",
      "status": "ok",
      "summary": "no locally visible recent Codex security enforcement was found",
      "details": {},
      "remediation": null,
      "durationMs": 0
    },
    "git.environment": {
      "id": "git.environment",
      "category": "git",
      "status": "ok",
      "summary": "git executable found; execution not verified",
      "details": {
        "PATH git #1": "C:\\Program Files\\Git\\cmd\\git.exe",
        "PATH git entries": "1",
        "git execution": "not inspected (PATH helpers are not executed)",
        "repo detected": "false",
        "selected git": "C:\\Program Files\\Git\\cmd\\git.exe"
      },
      "remediation": null,
      "durationMs": 2
    },
    "git.worktree.dev_drive": {
      "id": "git.worktree.dev_drive",
      "category": "git",
      "status": "ok",
      "summary": "no Git worktree is active",
      "details": {},
      "remediation": null,
      "durationMs": 0
    },
    "installation": {
      "id": "installation",
      "category": "install",
      "status": "ok",
      "summary": "installation looks consistent",
      "details": {
        "PATH codex #1": "C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\codex.cmd",
        "current executable": "C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin\\codex.exe",
        "install context": "npm (package C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc, bin C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin, resources C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-resources, path C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-path)",
        "managed by Vite+": "false",
        "managed by bun": "false",
        "managed by npm": "true",
        "managed by pnpm": "false",
        "managed package root": "C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex",
        "npm update target": "not inspected (PATH helpers are not executed)"
      },
      "remediation": null,
      "durationMs": 1
    },
    "mcp.config": {
      "id": "mcp.config",
      "category": "mcp",
      "status": "ok",
      "summary": "MCP configuration is locally consistent",
      "details": {
        "configured servers": "1",
        "disabled servers": "0",
        "stdio servers": "1"
      },
      "remediation": null,
      "durationMs": 0
    },
    "network.env": {
      "id": "network.env",
      "category": "network",
      "status": "ok",
      "summary": "network-related environment looks readable",
      "details": {
        "managed proxy": "not configured",
        "proxy env vars": "none",
        "respect system proxy": "disabled"
      },
      "remediation": null,
      "durationMs": 0
    },
    "network.provider_reachability": {
      "id": "network.provider_reachability",
      "category": "reachability",
      "status": "ok",
      "summary": "active provider endpoints are reachable over HTTP",
      "details": {
        "ChatGPT inference URL": "https://chatgpt.com/backend-api/<redacted> reachable (HTTP 405)",
        "desktop assets CDN": "https://persistent.oaistatic.com/codex-app-prod/<redacted> reachable (HTTP 200)",
        "reachability mode": "ChatGPT auth"
      },
      "remediation": null,
      "durationMs": 118
    },
    "network.websocket_reachability": {
      "id": "network.websocket_reachability",
      "category": "websocket",
      "status": "ok",
      "summary": "Responses WebSocket handshake succeeded",
      "details": {
        "DNS": "2 IPv4, 0 IPv6, first IPv4",
        "auth mode": "chatgpt",
        "connect timeout": "15000 ms",
        "endpoint": "wss://chatgpt.com/backend-api/<redacted>",
        "handshake result": "HTTP 101 Switching Protocols",
        "model provider": "openai",
        "provider name": "OpenAI",
        "proxy env vars": "none",
        "reasoning header": "false",
        "server model present": "false",
        "supports websockets": "true",
        "wire API": "responses"
      },
      "remediation": null,
      "durationMs": 532
    },
    "runtime.provenance": {
      "id": "runtime.provenance",
      "category": "runtime",
      "status": "ok",
      "summary": "running npm on windows-x86_64",
      "details": {
        "commit": "unknown",
        "current executable": "C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin\\codex.exe",
        "install method": "npm (package C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc, bin C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin, resources C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-resources, path C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-path)",
        "platform": "windows-x86_64",
        "version": "0.154.0"
      },
      "remediation": null,
      "durationMs": 0
    },
    "runtime.search": {
      "id": "runtime.search",
      "category": "search",
      "status": "ok",
      "summary": "search command found (bundled); execution not verified",
      "details": {
        "search command": "C:\\Users\\ydraimundo\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-path\\rg.exe",
        "search command readiness": "file exists",
        "search provider": "bundled"
      },
      "remediation": null,
      "durationMs": 0
    },
    "sandbox.helpers": {
      "id": "sandbox.helpers",
      "category": "sandbox",
      "status": "fail",
      "summary": "elevated Windows sandbox provisioning recorded a structured failure",
      "details": {
        "approval policy": "OnRequest",
        "codex-linux-sandbox helper": "none",
        "denied-read glob rules": "0",
        "denied-read restrictions": "false",
        "denied-read rules": "0",
        "error code": "helper_unknown_error",
        "execve wrapper helper": "none",
        "filesystem sandbox": "restricted",
        "glob scan max depth": "unbounded",
        "managed filesystem source": "none",
        "network sandbox": "restricted",
        "sandbox backend": "elevated",
        "sandbox provisioning": "failed"
      },
      "issues": [
        {
          "severity": "fail",
          "cause": "elevated Windows sandbox provisioning recorded a structured failure",
          "measured": "helper_unknown_error",
          "expected": null,
          "remedy": "repair or reinstall the Codex CLI from an approved distribution",
          "fields": [
            "error code"
          ]
        }
      ],
      "remediation": "repair or reinstall the Codex CLI from an approved distribution",
      "durationMs": 0
    },
    "security.endpoint": {
      "id": "security.endpoint",
      "category": "security",
      "status": "warning",
      "summary": "endpoint protection detected; Codex exclusions are unverified",
      "details": {
        "Codex exclusions": "not verified",
        "endpoint products": "Microsoft Defender",
        "exclusion targets": "signed Codex app; codex.exe; codex-windows-sandbox-setup.exe; codex-command-runner.exe; codex-code-mode-host.exe"
      },
      "issues": [
        {
          "severity": "warning",
          "cause": "Microsoft Defender can interfere with Codex. Verify Codex exclusions.",
          "measured": "not verified",
          "expected": "Codex application and helper exclusions",
          "remedy": "Microsoft Defender: Add a certificate or executable-path exclusion for Codex and its helpers. If Attack Surface Reduction blocks Codex, add a rule exclusion. If Controlled Folder Access blocks Codex, allow the app.",
          "fields": [
            "Codex exclusions"
          ]
        }
      ],
      "remediation": "ask your security administrator to verify Codex exclusions and required helper allowances",
      "durationMs": 126
    },
    "state.paths": {
      "id": "state.paths",
      "category": "state",
      "status": "ok",
      "summary": "state paths and databases are inspectable",
      "details": {
        "CODEX_HOME": "C:\\Users\\ydraimundo\\.codex (dir)",
        "active rollout files": "589 files, 3004339954 total bytes, 5100746 average bytes",
        "archived rollout files": "8 files, 432065695 total bytes, 54008211 average bytes",
        "goals DB": "C:\\Users\\ydraimundo\\.codex\\goals_1.sqlite (file)",
        "goals DB integrity": "ok",
        "log DB": "C:\\Users\\ydraimundo\\.codex\\logs_2.sqlite (file)",
        "log DB integrity": "ok",
        "log dir": "C:\\Users\\ydraimundo\\.codex\\log (dir)",
        "memories DB": "C:\\Users\\ydraimundo\\.codex\\memories_1.sqlite (file)",
        "memories DB integrity": "ok",
        "queue DB": "C:\\Users\\ydraimundo\\.codex\\queue_1.sqlite (file)",
        "queue DB integrity": "ok",
        "sqlite home": "C:\\Users\\ydraimundo\\.codex (dir)",
        "state DB": "C:\\Users\\ydraimundo\\.codex\\state_5.sqlite (file)",
        "state DB integrity": "ok",
        "thread history DB": "C:\\Users\\ydraimundo\\.codex\\thread_history_1.sqlite (file)",
        "thread history DB integrity": "ok"
      },
      "remediation": null,
      "durationMs": 9051
    },
    "state.rollout_db_parity": {
      "id": "state.rollout_db_parity",
      "category": "threads",
      "status": "warning",
      "summary": "rollout files and state DB thread inventory differ",
      "details": {
        "default model provider": "openai",
        "rollout DB active files": "589",
        "rollout DB active rows": "557",
        "rollout DB archive mismatches": "0",
        "rollout DB archived files": "8",
        "rollout DB archived rows": "8",
        "rollout DB duplicate DB paths": "0",
        "rollout DB duplicate rollout thread id sample": [
          "019fb940-6ebd-7d53-9fa5-ef0605c8f55d",
          "019ff5e3-91b3-7611-97ba-44a5f9ab039c",
          "01a03520-3126-71e0-a11c-393217b5e590",
          "01a03ff9-cfec-74b3-b4c0-cf281daa080a",
          "01a057c0-f929-7012-af60-cfa4c921bb53"
        ],
        "rollout DB duplicate rollout thread ids": "13",
        "rollout DB malformed file names": "0",
        "rollout DB missing active rows": "32",
        "rollout DB missing active sample": [
          "C:\\Users\\ydraimundo\\.codex\\sessions\\2026\\09\\17\\rollout-2026-09-17T13-54-41-01a0b04a-b470-71b1-b1c5-09dc20ff9e18.jsonl",
          "C:\\Users\\ydraimundo\\.codex\\sessions\\2026\\09\\14\\rollout-2026-09-14T11-06-05-01a057c0-f929-7012-af60-cfa4c921bb53_01a0a03d-482a-7872-939e-c7693de0b1ee.jsonl",
          "C:\\Users\\ydraimundo\\.codex\\sessions\\2026\\09\\10\\rollout-2026-09-10T07-53-47-01a08af3-c48c-7792-bb87-1e89bd21b0e7.jsonl",
          "C:\\Users\\ydraimundo\\.codex\\sessions\\2026\\09\\10\\rollout-2026-09-10T14-19-52-01a080ae-cf8f-7961-bdda-399f44db7e40_01a08c55-400e-7072-bc68-41407c6ed34b.jsonl",
          "C:\\Users\\ydraimundo\\.codex\\sessions\\2026\\09\\10\\rollout-2026-09-10T16-29-34-01a057c0-f929-7012-af60-cfa4c921bb53_01a08ccb-fde2-7ac2-9e47-11d717fce853.jsonl"
        ],
        "rollout DB missing archived rows": "0",
        "rollout DB model providers": "openai=565",
        "rollout DB rows": "565",
        "rollout DB scan cap reached": "false",
        "rollout DB scan errors": "0",
        "rollout DB sources": "subagent:other=512, vscode=48, cli=3, subagent:thread_spawn=2",
        "rollout DB stale rows": "0"
      },
      "issues": [
        {
          "severity": "warning",
          "cause": "rollout files are missing from the state DB",
          "measured": "32 active, 0 archived",
          "expected": "every rollout file has a matching threads row",
          "remedy": null,
          "fields": []
        },
        {
          "severity": "warning",
          "cause": "duplicate thread inventory entries found",
          "measured": "13 duplicate rollout thread ids, 0 duplicate DB paths",
          "expected": "one rollout path and thread id per thread",
          "remedy": "Attach the doctor report to a bug report so support can inspect samples.",
          "fields": []
        }
      ],
      "remediation": null,
      "durationMs": 529
    },
    "system.disk": {
      "id": "system.disk",
      "category": "disk",
      "status": "ok",
      "summary": "sufficient free disk space (171.5 GiB)",
      "details": {
        "CODEX_HOME available": "171.5 GiB",
        "failure threshold": "1.0 GiB",
        "warning threshold": "5.0 GiB",
        "worktree available": "171.5 GiB"
      },
      "remediation": null,
      "durationMs": 0
    },
    "system.environment": {
      "id": "system.environment",
      "category": "system",
      "status": "ok",
      "summary": "OS language pt-BR",
      "details": {
        "EDITOR": "not set",
        "VISUAL": "not set",
        "os": "Windows 10.0.26200 (Windows 11 Professional) [64-bit]",
        "os language": "pt-BR",
        "os type": "Windows",
        "os version": "10.0.26200"
      },
      "remediation": null,
      "durationMs": 0
    },
    "terminal.env": {
      "id": "terminal.env",
      "category": "terminal",
      "status": "ok",
      "summary": "terminal metadata was detected",
      "details": {
        "WT_SESSION": "present",
        "color output": "enabled",
        "console input code page": "850",
        "console output code page": "850",
        "stderr console mode": "0x00000007 (VT processing: true)",
        "stderr is terminal": "true",
        "stdin is terminal": "true",
        "stdout console mode": "0x00000007 (VT processing: true)",
        "stdout is terminal": "true",
        "terminal": "Windows Terminal",
        "terminal size": "120x30"
      },
      "remediation": null,
      "durationMs": 0
    },
    "terminal.title": {
      "id": "terminal.title",
      "category": "title",
      "status": "ok",
      "summary": "terminal title default",
      "details": {
        "terminal title activity": "true",
        "terminal title items": "activity, project-name",
        "terminal title project source": "cwd",
        "terminal title project value": "ydraimundo",
        "terminal title source": "default"
      },
      "remediation": null,
      "durationMs": 0
    },
    "updates.status": {
      "id": "updates.status",
      "category": "updates",
      "status": "ok",
      "summary": "update configuration is locally consistent",
      "details": {
        "cached latest version": "0.154.0",
        "check for update on startup": "true",
        "last checked at": "2026-09-17T17:40:08.402619300Z",
        "latest version": "0.154.0",
        "latest version status": "current version is not older",
        "npm update target": "not inspected (PATH helpers are not executed)",
        "update action": "npm install -g @openai/codex",
        "version cache": "C:\\Users\\ydraimundo\\.codex\\version.json"
      },
      "remediation": null,
      "durationMs": 126
    }
  }
}

What issue are you seeing?

My ChatGPT subscription is ChatGPT Pro 5x, but Codex CLI /status identifies the same personal ChatGPT account as "Pro Lite".

GPT-5.3-Codex-Spark previously appeared in ChatGPT Usage with separate 5-hour and weekly limits showing 100% remaining. Later, that Spark usage section disappeared.

Spark is not available in the Codex Desktop model selector, Codex Web, or CLI /model.

After a clean logout/login using "Sign in with ChatGPT", /status still reports "Pro Lite". Forcing the model with:

codex.cmd -m gpt-5.3-codex-spark

initially selects "gpt-5.3-codex-spark medium", but sending a message returns:

Model metadata for gpt-5.3-codex-spark not found. Defaulting to fallback metadata.

HTTP 400:
The 'gpt-5.3-codex-spark' model is not supported when using Codex with a ChatGPT account.

codex login status reports:
Logged in using ChatGPT

The issue persists after a completely fresh ChatGPT authentication.

What steps can reproduce the bug?

Uploaded thread: 01a0b0b6-b081-7440-aec2-53b222e6dfe7

What is the expected behavior?

An active ChatGPT Pro 5x personal account should receive the correct Codex entitlement.

If GPT-5.3-Codex-Spark is available to this Pro subscription during the research preview, it should appear in the supported model catalog and accept requests.

At minimum, ChatGPT Billing, Codex Web, and Codex CLI should report a consistent subscription/entitlement state instead of Pro / Pro 5x in ChatGPT and "Pro Lite" in Codex CLI.

Additional information

ChatGPT Billing:

• ChatGPT Pro 5x
• R$525/month
• Latest payment: 2026-09-14
• Next renewal: 2026-10-14

Codex CLI:

• v0.154.0
• ChatGPT authentication
• No API key
• /status: Pro Lite
• /model: Spark absent

Codex Web:

• Same personal account
• Profile shows Pro
• Spark is not available

The Codex feedback uploader successfully uploaded logs and diagnostics.

Thread ID:
01a0b0b6-b081-7440-aec2-53b222e6dfe7

The uploaded diagnostics include the Codex doctor report, Windows sandbox log, Codex logs, and rollout files.

Approximate Spark HTTP 400 test time:
2026-09-17 around 14:30 UTC-03.

Start by reproducing the account display in Codex CLI 0.154.0 with /status while signed into the reported ChatGPT Pro 5x account, then compare it with ChatGPT Billing and Codex Web. Trace the subscription or entitlement response and the gpt-5.3-codex-spark availability check; done means the CLI reports Pro rather than Pro Lite and makes the model available, with a regression test.