openai / openai/codex

computer-use is broken

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app bug computer-use windows-os
Dominant language
Rust
Stars
125k
Forks
19.4k
PR merge metrics
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

26.911.61220

What subscription do you have?

Free

What platform is your computer?

Windows 10 22H2

What issue are you seeing?

As title, computer-use is broken

What steps can reproduce the bug?

This is my first time trying the codex, I'm not sure if I'm doing the things correctly.
What I'm trying to test if the feature works, is to open a paint.exe then attach it to codex and ask it to draw me something.
But everytime doing so, codex will response "I couldn’t control the open Paint window: its automation service isn’t available in this session. If you’d like, I can instead generate a standalone cartoon image for you."
If I ask it to try again, codex will response "I still can’t send drawing input to Paint because its Windows automation service is unavailable here. Please enable/restart computer-use access, then I can draw directly on the canvas."
I have also tried another prompt with notepad like "Open Notepad, type "hello", and then close it."
And codex will response "I couldn’t access native Windows apps in this session—the available computer controls expose no app surfaces, so I’m unable to open and type in Notepad."
I have tried uninstalling the whole ChatGPT and reinstall it from microsoft store but still no any luck and I have even updated it to the latest version today :(

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing computer-use on Windows 10 22H2 with Codex App version 26.911.61220, using both Paint and Notepad as described. Compare the reported automation-service and native-app-surface failures, then verify that computer-use can control those apps successfully without the reported session errors.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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