openai / openai/codex

It keeps hitting a snag and two account chats overlap in gpt app

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app auth bug session
Dominant language
Rust
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

latest

What subscription do you have?

pro

What platform is your computer?

macOS

What issue are you seeing?

Hi OpenAI Support. I’m seeing a serious issue in the ChatGPT macOS app. When I’m logged into Account A, email address one, I see conversations and work projects from Account B, email address two. In the browser, Chrome, both accounts look normal and separate. In the Mac app, some chats are missing or show hit a snag. I’ve logged out, restarted the app, rebooted the Mac, but it persists. Please investigate possible cross-account or session or work sync issue. I can provide screenshots or a screen recording. Thanks.

What steps can reproduce the bug?

Feedback ID: no-active-thread-01a0ab39-904c-7a71-8410-fc07bf1ccdfe

What is the expected behavior?

No response

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the reported macOS app behavior and compare it with the Chrome behavior for Account A and Account B. Use feedback ID no-active-thread-01a0ab39-904c-7a71-8410-fc07bf1ccdfe while investigating the account/session separation and missing or snagged chats. Done means each account shows only its own conversations and work projects without the reported error.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
authentication, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
25/100

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