openai / openai/codex

Endless loop of "ChatGPT hit a snag", version 26.908.9136.0

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app auth bug windows-os
Dominant language
Rust
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Forks
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Description

Product: ChatGPT desktop app (Windows 11 Home) / Codex

Issue: Stuck in login loop; screen flickers between login options and “ChatGPT hit a snag” endlessly; can’t access “Sign in another way”

Started: ~7:00 PM PT [date]

What I tried: uninstall/reinstall, cleared cache

Expected: login completes and app loads

Actual: endless flicker/login loop

Works on web: Yes (chatgpt.com works in browser)

Network: Comcast + no VPN/Proxy

Install source: Microsoft Store

App version: 26.908.9136.0

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the login loop in the ChatGPT desktop app on Windows 11 using the Microsoft Store installation and version 26.908.9136.0, comparing it with the working browser login. Done means the app completes login and loads instead of flickering between login options and “ChatGPT hit a snag”.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
authentication, desktop
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
42/100

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