openai / openai/codex

[Bug] 3 ChatGPT Work travel-search prompts consumed ~73% of the 5-hour quota on GPT-5.6 Sol Medium

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Description

What issue are you seeing?

A single short conversational travel-search session in ChatGPT on the web using Work mode consumed approximately 73% of my 5-hour usage window after only three user messages.

This was not Codex Desktop or Codex CLI. The session was ChatGPT Web + Work.

This was not a software-development workload, repository audit, large code generation task, or intentionally long autonomous run. It was ordinary web/travel research: searching for inexpensive flights, adjusting a connection preference, and then asking for booking links for one date range.

The usage is dramatically higher than I would expect for this workload and looks similar to the quota-consumption/accounting regressions reported elsewhere around Codex/Work usage.

Environment
  • Product/surface: ChatGPT Web + Work mode
  • Not reproduced through: Codex Desktop / Codex CLI
  • Subscription: ChatGPT Plus
  • Model: GPT-5.6 Sol
  • Reasoning: Medium
  • 5-hour quota consumed by this one chat: ~73 percentage points
  • User messages in the chat: 3
  • Date observed: 2026-09-14
Reproduction / exact prompts

Geographic destinations and connection locations are intentionally redacted. The wording is otherwise preserved as closely as possible.

Prompt 1

Мне нужно в [REDACTED DESTINATION]. В промежутке с 5 октября до декабря. Нас двое. Мы в [REDACTED ORIGIN]. На весь отпуск мы выделяем 5-7 дней, не важно каких. В идеале так, чтобы обратно полететь через другую страну ([REDACTED COUNTRY]?). Ищи билеты. Приоритет - цена

English summary: Find cheap flights for two people sometime between October 5 and December, for a 5–7 day trip, ideally returning via another country. Price is the priority.

Prompt 2

а если хочется пересадка в [REDACTED CONNECTION CITY] без ночёвки? 2. а если октябрь?

English summary: What if the connection is through a specific city without an overnight stay? And what about October?

Prompt 3

дай ссылки и всю информацию о бронировании на 02.11 - 08.11. передаб более умному

English summary: Give me the booking links and all booking information for Nov 2–8; hand it off to a smarter model if needed.

Actual behavior

Across these three messages in one ChatGPT Web + Work chat, the 5-hour usage meter dropped by approximately 73%.

The workload was normal consumer travel research. Even allowing for multiple web searches and itinerary comparisons, consuming nearly three quarters of the entire 5-hour allowance for three messages appears disproportionate.

Expected behavior

Quota consumption should be reasonably proportional and predictable for ordinary research workloads. Three travel-search prompts should not consume ~73% of a 5-hour Plus allowance unless there is an unusually large amount of model work occurring, and if that is expected behavior it should be observable/explainable to the user.

Related reports

The observed quota behavior appears similar to reports such as:

  • #41957 — comparable tasks showing ~9x quota-consumption differences
  • #45073 — ~86% of the 5-hour quota consumed in ~26 minutes with only two prompts on GPT-5.6 Sol Medium
  • #41220 — tracker for abnormal quota depletion/accounting inconsistencies
  • #44213 / #44233 — server-reported quota/accounting discontinuities

Those reports may use different Codex surfaces; this report is specifically about ChatGPT Web + Work mode.

I can provide additional session telemetry if there is a recommended way to export a sanitized usage trace for this specific Work chat.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with related reports #41957, #45073, #41220, #44213, and #44233, then determine whether ChatGPT Web + Work telemetry is in scope for this repository. Use the three reported prompts and the approximately 73% quota drop as the reproduction; done means explaining or correcting the quota accounting and verifying the usage meter behaves proportionally.

Written by the indexing model from the issue text.

Assessment

Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
25/100

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