openai / openai/codex

[MacOS] [Codex] Application Error on Credit Purchase Page

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app bug
Dominant language
Rust
Stars
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Forks
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PR merge metrics
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

26.908.40834

What subscription do you have?

Pro Max 20x

What platform is your computer?

macOS

What issue are you seeing?

When going through the desktop app of Codex and trying to purchase more usage I'm met with the following error, it repeats with restarting as well. I'm on MacOS, Codex v.26.908.40834

Application Error
Error: No result found for routeId "routes/checkout.$entity.$checkoutId"
at gE (https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:41:9058)
at https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:41:5699
at async https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:41:5682
at async https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:38:9474
at async Promise.all (index 0)
at async QC (https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:38:9637)
at async Promise.all (index 1)
at async lE (https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:41:6081)
at async qC (https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:38:6689)
at async KC (https://chatgpt.com/cdn/assets/2340486e-dyt4epctwx2pn2sj.js:38:6425)

What steps can reproduce the bug?

Feedback ID: no-active-thread-01a09c83-73bc-7c11-8303-f8ada65fbb2e

What is the expected behavior?

To get to the portal to purchase additional credits.

Additional information

I'm hope i can make a small contribution to a great product.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the credit-purchase flow in the macOS Codex app using version 26.908.40834 and the provided Feedback ID. Inspect the checkout failure for routeId "routes/checkout.$entity.$checkoutId"; done means the app reaches the portal for purchasing additional credits.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop, payments
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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