Remote work chats are not syncing between Windows PC and remote devices

Summary

Remote chats used for work are not syncing between the Windows PC and remote devices. This prevents reliable continuity when moving between the PC and remote access.

Environment

• Host: Codex desktop app on Windows PC.
• Remote clients: remote devices; exact device models, OS versions and client versions have not been captured for this report.
• Reported on: 13 September 2026.
• Exact desktop app version: not captured.

Actual behavior

Work chats are not syncing between the PC and remote devices. The current report does not yet establish whether the failure affects chat listing, new messages within existing chats, or both, nor whether synchronization fails in one direction or both.

Expected behavior

Work chats and their latest conversation state should be consistently available when switching between the PC and connected remote devices.

Reproduction context

The issue occurs in the user's PC/remote-device work-chat workflow. A controlled reproduction and diagnostic logs have not yet been collected; this is a user-reported issue, not an independently reproduced diagnosis.

Impact

The user cannot reliably continue their work chats across devices.

Possibly related

• #41470 describes Windows desktop projects/threads not appearing in Android Remote. It may involve related discovery/synchronization behavior, but the same root cause has not been established.

Please investigate cross-device chat synchronization and advise which diagnostics are needed to identify the failure.

Start by reviewing related issue #41470 and collecting the missing device, client-version, desktop-version, reproduction, and diagnostic-log details. Done means the affected synchronization scope and direction are reproduced and the failing component or next investigation path is identified.