Browser access blocked despite “Always allow” permission for chatgpt.com

What version of the Codex App are you using (From “About Codex” dialog)?

26.903.71938

What subscription do you have?

Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

Codex cannot access https://chatgpt.com through the built-in browser, even though Settings > Browser > Site permissions shows:

• Default > Browsing: Always allow
• https://chatgpt.com > Browsing: Always allow

The browser tool repeatedly returns this error:

“Browser Use rejected this action due to browser security policy. Reason: A saved user permission setting blocks this action. Browser use cannot access https://chatgpt.com because the user has a saved preference that blocks it.”

The displayed permissions and the browser tool’s enforcement appear inconsistent. The underlying cause is unknown.

What steps can reproduce the bug?

Feedback ID: 01a091d0-e283-76f2-b603-cf331e76fd49

What is the expected behavior?

The browser should honor the explicit Always allow permission for https://chatgpt.com.

If another policy overrides this setting, Codex should identify that policy clearly instead of reporting a saved user block that is not visible in Settings.

Additional information

The issue persisted across multiple retries in the same conversation. Screenshots show both the default browsing permission and the explicit https://chatgpt.com permission set to Always allow.

Please correlate this report with Feedback ID:
01a091d0-e283-76f2-b603-cf331e76fd49

Start with Feedback ID 01a091d0-e283-76f2-b603-cf331e76fd49 and reproduce the rejection using the Browser settings shown in the report. Trace how the explicit chatgpt.com permission is evaluated against the browser security policy; done means the allow setting is honored or the overriding policy is identified clearly.