openai / openai/codex

Second modal window `ChatGPT hit a snag` is shown togehter with main window

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#44,824 9 comments 2 reactions 0 assignees View on GitHub

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app bug
Dominant language
Rust
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.908.31748

What subscription do you have?

Enterprise + JB Central proxy

What platform is your computer?

MacOS: Darwin 25.6.0 arm64 arm

What issue are you seeing?

See Feedback id 'no-active-thread-01a090b6-74e4-7b02-81ab-4ad32ca70830'

Second modal window is show with error, although everything works in main windwo.

Image
What steps can reproduce the bug?
  • Run JB cental Proxy, wire Codex
  • Just launch ChatGPT app
What is the expected behavior?

Only main ChatGPT window, but get 2 windows. Second one with error cannot close.

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the launch sequence on macOS with JB Central Proxy enabled, using feedback ID no-active-thread-01a090b6-74e4-7b02-81ab-4ad32ca70830 as the available diagnostic reference. Done means launching the ChatGPT app opens only the main window and does not leave an uncloseable error modal.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
45/100

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