openai / openai/codex

Unable to update my user name

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app bug
Dominant language
Rust
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Forks
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.901.20858

What subscription do you have?

Pro

What platform is your computer?

Darwin 25.6.0 arm64 arm

What issue are you seeing?

Feedback ID: no-active-thread-01a0865c-967c-7343-8a8f-e1818c20d24b

I'm unable to update my user ID. It says my display name update fails due to content moderation. I'm stuck with the name "User" and I can't change it anywhere. Not in the app, not on the web.

steps to reproduce the bug:

  1. click on Profile
  2. click on Edit
  3. try to change my Display Name
  4. wait
  5. error pops up: Profile update failed moderation
Image
What steps can reproduce the bug?

Feedback ID: no-active-thread-01a0865c-967c-7343-8a8f-e1818c20d24b

What is the expected behavior?

expected behavior: accept my name change.

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No repository file, test, or entry point is named. Start by reproducing the Profile > Edit > Display Name flow using the reported Codex version and Feedback ID, then trace the profile update and moderation handling; done means a valid display-name change is accepted in the app and on the web.

Written by the indexing model from the issue text.

Assessment

Domain
backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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