Codex service at capacity: widespread 'Selected model is at capacity' errors and hours-long unusability (multiple user reports, Sep 8 2026)
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Description
What issue are you seeing?
Summary
Since the Sep 8, 2026 DevDay / GPT-6 Astra launch, there is a large wave of user reports that Codex is effectively unusable due to capacity / server overload errors. The most common error:
Selected model is at capacity. Please try a different model.
Observed patterns across reports:
- Repeated "Selected model is at capacity" errors on any model selection, blocking normal use for hours
- Complete unusability for 5+ hours in some reports
- Paying Pro users (~$200/mo) unable to use the service at all; some requesting refunds
- Quota burn on Astra makes downtime worse (one user: a single ~2h Astra Medium task consumed ~80% of a Pro 5x weekly limit)
- Multiple reports that the capacity problems also affect the older Sol models
This appears service-side rather than client-side, and is not specific to one surface (CLI, IDE extension, and web users all report it).
User reports (X/Twitter)
Capacity errors:
- @AlexAndJust — repeats the capacity error, asks OpenAI to fix this first (20 likes)
- @xzfisher — begging for a fix for the capacity error (11 likes)
- @Kziii71 — same error, cannot do anything (4 likes)
- @mjwhhh — "selected model is capacity... please fix this" (2 likes)
- @Night_RevengeQ — same error (1 like)
- @Airsaid1024 — asks why this issue is not being responded to (1 like)
- @Dazui0225 — "so many capacity errors that I can't use Codex normally" (also reports overload)
Unusable / downtime:
- @avndp — "Codex is borderline unusable right now"; the most-agreed complaint in the thread (~55 likes)
- @BenoBilo61874 — capacity problems also affecting Sol, which was previously stable (5 likes)
- @eb_cryptodev — paid $200, cannot use it, requesting a refund
Usage-limit burn (compounding factor):
- @MaaSonder — top reply under the launch post (140+ likes), 5-hour limit frustration
- @SynKavish — one ~2h Astra Medium task burned ~80% of a Pro 5x weekly limit (6 likes)
- @iamMarketWiz — asking for Astra limits to match Sol (4 likes)
- @AskGodForWisdom — ~15 min of coding then ~4h45m blocked, repeating for days (3 likes)
- @Nishendigital — usage ran out after ~40 min of work (2 likes)
- @pierizvi — Plus quota "vanishes in a min" on Astra
Source: the replies under @thsottiaux's launch post (~400 replies, dominated by these complaints).
What steps can reproduce the bug?
- Since ~Sep 8, 2026 (post-DevDay), open Codex on any surface (CLI, IDE extension, or web).
- Start a task with any available model.
- Frequently fails with:
Selected model at capacity. Please try a different model. - Switching models and retrying often hits the same error; degraded windows last for hours.
Not a client bug — filing as a service capacity / observability report.
What is the expected behavior?
- Selected models should be usable during launch windows, or users should get a clear queue/status message instead of an error loop
- Quota should not be consumed by failed attempts caused by capacity errors
- Paying users should receive acknowledgment (status page / compensation) for extended downtime
Additional information
Report compiled from public X and GitHub reports. Happy to add more user reports as they come in.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
The report names no repository file, test, or code entry point; start by determining whether the service-side capacity problem is addressed in this repository or externally. Use the cross-surface reproduction details and expected behavior to establish a concrete in-repository scope before starting; done should include a defined change and a way to verify capacity errors and quota handling.
Written by the indexing model from the issue text.
Assessment
- Domain
- observability
- Issue type
- Bug
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100