openai / openai/codex

Codex service at capacity: widespread 'Selected model is at capacity' errors and hours-long unusability (multiple user reports, Sep 8 2026)

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Description

What issue are you seeing?
Summary

Since the Sep 8, 2026 DevDay / GPT-6 Astra launch, there is a large wave of user reports that Codex is effectively unusable due to capacity / server overload errors. The most common error:

Selected model is at capacity. Please try a different model.

Observed patterns across reports:

  • Repeated "Selected model is at capacity" errors on any model selection, blocking normal use for hours
  • Complete unusability for 5+ hours in some reports
  • Paying Pro users (~$200/mo) unable to use the service at all; some requesting refunds
  • Quota burn on Astra makes downtime worse (one user: a single ~2h Astra Medium task consumed ~80% of a Pro 5x weekly limit)
  • Multiple reports that the capacity problems also affect the older Sol models

This appears service-side rather than client-side, and is not specific to one surface (CLI, IDE extension, and web users all report it).

User reports (X/Twitter)

Capacity errors:

  • @AlexAndJust — repeats the capacity error, asks OpenAI to fix this first (20 likes)
  • @xzfisher — begging for a fix for the capacity error (11 likes)
  • @Kziii71 — same error, cannot do anything (4 likes)
  • @mjwhhh — "selected model is capacity... please fix this" (2 likes)
  • @Night_RevengeQ — same error (1 like)
  • @Airsaid1024 — asks why this issue is not being responded to (1 like)
  • @Dazui0225 — "so many capacity errors that I can't use Codex normally" (also reports overload)

Unusable / downtime:

  • @avndp — "Codex is borderline unusable right now"; the most-agreed complaint in the thread (~55 likes)
  • @BenoBilo61874 — capacity problems also affecting Sol, which was previously stable (5 likes)
  • @eb_cryptodev — paid $200, cannot use it, requesting a refund

Usage-limit burn (compounding factor):

  • @MaaSonder — top reply under the launch post (140+ likes), 5-hour limit frustration
  • @SynKavish — one ~2h Astra Medium task burned ~80% of a Pro 5x weekly limit (6 likes)
  • @iamMarketWiz — asking for Astra limits to match Sol (4 likes)
  • @AskGodForWisdom — ~15 min of coding then ~4h45m blocked, repeating for days (3 likes)
  • @Nishendigital — usage ran out after ~40 min of work (2 likes)
  • @pierizvi — Plus quota "vanishes in a min" on Astra

Source: the replies under @thsottiaux's launch post (~400 replies, dominated by these complaints).

What steps can reproduce the bug?
  1. Since ~Sep 8, 2026 (post-DevDay), open Codex on any surface (CLI, IDE extension, or web).
  2. Start a task with any available model.
  3. Frequently fails with: Selected model at capacity. Please try a different model.
  4. Switching models and retrying often hits the same error; degraded windows last for hours.

Not a client bug — filing as a service capacity / observability report.

What is the expected behavior?
  • Selected models should be usable during launch windows, or users should get a clear queue/status message instead of an error loop
  • Quota should not be consumed by failed attempts caused by capacity errors
  • Paying users should receive acknowledgment (status page / compensation) for extended downtime
Additional information

Report compiled from public X and GitHub reports. Happy to add more user reports as they come in.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

The report names no repository file, test, or code entry point; start by determining whether the service-side capacity problem is addressed in this repository or externally. Use the cross-surface reproduction details and expected behavior to establish a concrete in-repository scope before starting; done should include a defined change and a way to verify capacity errors and quota handling.

Written by the indexing model from the issue text.

Assessment

Domain
observability
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
25/100

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