openai / openai/codex

macOS: Voice fails to start in side conversation — “no rollout found for thread id”

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app bug session
Dominant language
Rust
Stars
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Forks
19.4k
PR merge metrics
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

26.901.51231 (build 8109), Codex within the ChatGPT desktop app

What subscription do you have?

Pro; $200

What platform is your computer?

Darwin 25.6.0 arm64 arm

What issue are you seeing?

Starting voice chat in a side conversation fails. Text chat remains functional.

The app logs recorded the following error on three attempts:
“Error starting realtime voice: no rollout found for thread id 01a07ee7-835b-7101-b0f2-5672abefa133”

The avatar-overlay-realtime component also reports:
“Failed to start realtime in the avatar overlay”
Error code: -32600

Observed timestamps:
2026-09-08T02:46:48Z
2026-09-08T02:51:33Z
2026-09-08T02:52:13Z

The error suggests a conversation/session lookup failure. The underlying cause has not been confirmed.

What steps can reproduce the bug?
  1. Open an existing Codex task in the macOS desktop app.
  2. Open a side conversation associated with that task.
  3. Exchange text messages successfully.
  4. Attempt to start voice chat.
  5. Voice fails to start. Retrying produces the same error.

Affected side-conversation ID:
01a07ee7-835b-7101-b0f2-5672abefa133

Whether voice works in the parent task has not yet been verified.

What is the expected behavior?

Voice should start in the selected side conversation. If side conversations do not support voice, the app should clearly explain that limitation instead of offering a control that fails with an internal session lookup error.

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure in an existing Codex task's side conversation on the macOS desktop app, then inspect the app logs for the reported rollout and realtime voice errors. Done means voice starts in the selected side conversation, or the app clearly explains that side conversations do not support voice instead of exposing a failing control.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos, rust
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
42/100

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