openai / openai/codex

windows sandbox failed: helper_unknown_error: setup refresh had errors

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#43,416 2 comments 0 reactions 0 assignees View on GitHub

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app browser bug sandbox windows-os
Dominant language
Rust
Stars
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Forks
19.4k
PR merge metrics
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

26.901.51231

What subscription do you have?

Pro

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

windows sandbox failed: helper_unknown_error: setup refresh had errors

What steps can reproduce the bug?

Feedback ID: 01a07373-553d-7510-8b06-d9c25b4003cf

What is the expected behavior?

I am trying to run a browser UI smoke test but it won't start the browser so that testing can complete. I have rebooted Codex, Windows etc but the problem persists.

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with Feedback ID 01a07373-553d-7510-8b06-d9c25b4003cf and reproduce the browser UI smoke test on Windows NT 10.0.26200.0 with Codex App 26.901.51231. Investigate the Windows sandbox setup-refresh failure; done means the browser starts and the smoke test can complete.

Written by the indexing model from the issue text.

Assessment

Domain
operating-systems, testing
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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