Codex consumed most of my usage while failing an explicitly approved visual redesign

What version of the Codex App are you using (From “About Codex” dialog)?

5.6 sol high

What subscription do you have?

plus

What platform is your computer?

No response

What issue are you seeing?

my email: panchalrahul521@gmail.com

I need help reviewing a serious Codex task-quality and usage issue.

I asked Codex to transform my existing application into a faithful, end-to-end implementation of an approved “Atlas Operational” visual design. I repeatedly emphasized that every component should match the approved design and repeatedly asked Codex to create the phase prompts so that I would not provide incorrect instructions.

Codex divided the work into seven phases and reported each phase as successfully completed. Approximately three of my five available usage hours were consumed on these phases, including extensive CSS changes, documentation and repeated automated verification.

At the end, the application did not resemble the approved Atlas design. After I challenged the result, Codex acknowledged that it had primarily layered Atlas colours and tokens over the existing legacy interface instead of reconstructing the visual composition to match the approved preview. It also acknowledged that it relied on builds and automated tests as evidence of completion even though those checks did not establish visual fidelity.

This has created significant professional impact. I spent the previous night expecting the approved redesign to be completed, and I committed to my client that the application would be handed to their manual QA team on Monday. I now have very limited weekly Codex usage remaining and an application that is not visually ready for that handoff.

Please review:

1. Whether any usage assistance, goodwill credit or other accommodation is available.
2. Why the task was repeatedly reported as visually complete without adequate reference comparison.
3. Whether the conversation can be reviewed as product-quality feedback.
4. How I can recover enough Codex access to complete this deadline-sensitive correction.

The repository work is on branch:
codex/client-reference-visual-foundation

The last committed redesign checkpoint is:
565a8b5

Codex’s own final admission was that the result was “a legacy interface with Atlas colours layered on top” rather than the requested Atlas redesign.

I can provide the task share link, screenshots, approved reference image, commit history and QA documents upon request.

What steps can reproduce the bug?

Feedback ID: 01a03d1e-128b-74a3-99fa-aa26e752f3c7

What is the expected behavior?

No response

Additional information

No response

Start by reviewing the Codex conversation associated with Feedback ID 01a03d1e-128b-74a3-99fa-aa26e752f3c7, then inspect branch codex/client-reference-visual-foundation at checkpoint 565a8b5. Compare the resulting application with the approved Atlas reference and supplied screenshots; the issue does not define a repository-level fix or a clear completion condition.