Cannot activate grant

What issue are you seeing?

Component: account entitlement, Codex for Open Source grant activation. Not CLI-specific.

What subscription do you have?
Was a paying ChatGPT subscriber; cancelled on 28 August while troubleshooting this. Accepted into Codex for Open Source on 7 August 2026, six months of Pro, never successfully activated.

What issue are you seeing?

The activation link in the Codex for Open Source acceptance email rejects accepted maintainers who are, or recently were, paying ChatGPT subscribers.

Clicking "Activate 6 months of Pro" returns:

Thanks for being a ChatGPT subscriber. Current or recent subscribers aren't eligible for this promotion.

The grant appears to be attached to a generic consumer promo token that gates on new-subscriber status. The program selects for core maintainers of established projects, a large share of whom already pay for ChatGPT, so the check filters out part of the population the program deliberately selected.

Support status

Case 13195526. Support confirmed the promotion is still unredeemed on the account, and that they have no tooling to apply it manually, to issue a link without the eligibility check, or to apply the API-credit portion. The case was closed on that basis. The grant is intact and unconsumed, so this needs a program-side fix.

Related

• #31430, granted Codex for OSS Pro tier silently reverted to Free.
• Forum thread: community.openai.com/t/codex-for-oss-activation-link-rejects-accepted-maintainers-who-already-subscribe/1393080

Context

Maintainer of Super Productivity (github.com/super-productivity/super-productivity, ~21k stars). Happy to provide the acceptance email, offer token, or any verification privately.

What steps can reproduce the bug?

1. Be a current or recent paid ChatGPT subscriber.
2. Apply to Codex for Open Source and be accepted.
3. Click the activation link in the acceptance email.
4. Redemption is refused on subscriber status.

Cancelling does not work around it

I cancelled my subscription on 28 August and retried. The link still refuses. So the gate applies a lookback window rather than checking current status only, and the lookback length is not published anywhere, which means there is no user-side workaround that doesn't involve giving up the subscription indefinitely on the hope that the grant hasn't expired by then.

What is the expected behavior?

The Pro grant activates for an accepted maintainer regardless of current or recent subscription status, either by re-issuing it against an offer token without the new-subscriber gate, or by exempting accepted accounts from that check.

Additional information

No response

No repository file or entry point is named; begin with the account-entitlement and Codex for Open Source activation flow behind the email link, then examine the subscriber eligibility check. Use the reproduction steps and support case 13195526 as evidence; done means an accepted maintainer who is a current or recent subscriber can activate the six-month Pro grant.