openai / openai/codex

Computer Use service missing on Intel Mac (x86_64)

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#42,514 9 comments 9 reactions 0 assignees View on GitHub

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app bug computer-use
Dominant language
Rust
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

26.901.20858

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Darwin 25.6.0 x86_64 i386

What issue are you seeing?

Computer Use and Locked use do not work in the Codex desktop app on an Intel Mac. Enabling Locked use shows: Unable to update Locked use.

The application log repeatedly reports:

Failed to spawn managed Computer Use service

The expected SkyComputerUseService executable is not present in the ChatGPT application bundle or in the refreshed bundled plugin cache. Native macOS apps are not exposed to Computer Use; only the in-app browser is available.

What steps can reproduce the bug?
  1. Install and open ChatGPT/Codex desktop app version 26.901.20858 on an Intel Mac.
  2. In macOS System Settings, enable Accessibility and Screen & System Audio Recording for ChatGPT.
  3. Confirm the macOS user is an administrator and that no MDM profiles are installed.
  4. Open ChatGPT Settings > Computer use.
  5. Enable Locked use.
  6. Observe the error: Unable to update Locked use.
  7. Quit and reopen the app; the application log reports Failed to spawn managed Computer Use service.

Also attempted without success:

  • Restarting macOS
  • Updating and reinstalling the desktop app
  • Toggling the macOS permissions off and on
  • Removing the bundled unified-computer-use plugin cache and allowing the app to download it again
What is the expected behavior?

Locked use should enable successfully after macOS authorization, and Computer Use should be able to discover and control supported native macOS applications while the Mac is unlocked. When Locked use is enabled, Computer Use should also continue during an active trusted task after the Mac is locked.

Additional information

Mac architecture: Intel x86_64
macOS: 26.6.2 (Darwin 25.6.0)
Codex/ChatGPT desktop app: 26.901.20858 (x86_64)
Subscription: ChatGPT Plus

Feedback ID: no-active-thread-01a06710-9a24-7e21-ab92-39b83984bcb3

The bundled unified-computer-use plugin cache downloads successfully, but the managed Computer Use service still fails to start. Please confirm whether native Computer Use and Locked use are supported on Intel Macs. If supported, the current x86_64 package may be missing the required service executable.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the application log and inspect the x86_64 ChatGPT application bundle and refreshed unified-computer-use plugin cache for the missing SkyComputerUseService executable. Confirm whether native Computer Use and Locked use are supported on Intel Macs; done means the service starts, Locked use enables successfully, and supported native applications can be controlled.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
45/100

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