openai / openai/codex

Windows desktop version 26.825.6671.0 fails to launch, with no window or error message

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app bug windows-os
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Description

标题:Windows 桌面版 26.825.6671.0 无法启动,无窗口或错误提示

安装渠道:Microsoft Store
安装包:OpenAI.Codex_26.825.6671.0_x64__2p2nqsd0c76g0

问题:
从开始菜单点击 ChatGPT 后,没有窗口或报错弹窗。后续查询未发现 Codex/ChatGPT 进程,Alt+Tab 中也没有窗口。

已尝试但无效:

  • 重新安装、移除旧快捷方式、重启电脑。
  • Windows 设置中的“修复”。
  • 更新此前手动设置的 CODEX_CLI_PATH,随后移除该变量并重新登录/重启。

诊断结果:

  • AppModel-Runtime 日志中,事件 201、210、211 显示 Windows 已成功创建应用进程及桌面 AppX 容器。
  • 对应时间范围内,未查到相关 Application 崩溃记录或 TWinUI 事件。
  • 在检查的几个候选目录中,未找到可读取的应用日志。
  • 直接运行 WindowsApps 安装目录中的 app\Codex.exe 时提示“拒绝访问”,但正常开始菜单启动能够产生进程创建记录。

尚未执行应用“重置”,也未修改 WindowsApps 权限或删除 .codex 数据。

请提供适用于此版本的准确日志位置、启动诊断方法,或保留本地数据的修复方案。

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the Microsoft Store launch failure on Windows and review the reported AppModel-Runtime events 201, 210, and 211 alongside the absence of application and TWinUI crash records. Done means identifying an accurate diagnostic path or a documented repair approach that preserves local data; the issue names no source file or test to begin with.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
35/100

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