[macOS][26.825.51511] In-app Codex feedback uploads fail frequently

Summary

In the latest macOS ChatGPT/Codex desktop build, submitting feedback from the in-app Share feedback dialog frequently fails with a “Feedback upload failed” error.

This is happening repeatedly and is not an isolated one-time failure. Because the feedback upload itself fails, users cannot reliably report Codex bugs together with the current session logs and browser logs.

Steps to reproduce

1. Open the ChatGPT desktop app on macOS.
2. Open a Codex conversation/session.
3. Click Share feedback.
4. Select Bug.
5. Enter a description and keep the available diagnostic options enabled, such as:
   • Include current ChatGPT session logs
   • Include all browser tabs and browser logs
6. Click Submit.

Actual behavior

The app frequently shows:

Feedback upload failed

The feedback is not successfully uploaded. A usable Feedback ID cannot be provided because the upload itself fails; even when the dialog displays an ID, it is unclear whether any corresponding feedback payload or diagnostics reached the server.

Expected behavior

Feedback should upload successfully and return a confirmed, usable Feedback ID.

If the upload cannot complete immediately, the app should preserve the report locally, retry safely, and clearly indicate whether the feedback and diagnostic logs were actually received.

Frequency

Frequent / recurring. This has happened multiple times in the latest build rather than as a single transient failure.

Impact

This blocks users from reporting other Codex bugs through the intended feedback channel and prevents the associated session/browser diagnostics from reaching the team. It also makes troubleshooting harder because the failure occurs in the bug-reporting mechanism itself.

Environment

• ChatGPT desktop version: 26.825.51511
• Release date shown in app: August 29, 2026
• Runtime: Powered by Codex & OWL
• macOS: Tahoe 26.6.2
• Hardware: 16-inch MacBook Pro, Apple M5 Max, 128 GB memory
• Observed: August 31, 2026

Feedback ID

Unavailable / not reliable because the feedback upload failed.

Start by reproducing the failure in the macOS desktop app using the listed Share feedback steps, with session and browser diagnostics enabled. Trace the feedback upload path in the Rust repository and verify that a successful submission returns a confirmed Feedback ID; if upload cannot complete, check that the resulting behavior matches the issue's stated preservation, retry, and status expectations.