openai / openai/codex

GPT-5.6 Sol capacity errors followed by auth.openai.com HTTP 500 when switching accounts

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auth bug CLI connectivity
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Rust
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Description

What issue are you seeing?

On August 31, 2026, GPT-5.6 Sol in Codex repeatedly started failing with:

Selected model is at capacity. Please try a different model.

This appears similar to #41790 and other reports from today.

After the usage/credits on one paid account were exhausted, I tried to switch Codex to a second paid OpenAI account. The sign-in flow then became unusable: auth.openai.com/choose-an-account repeatedly returns a Server error 500.

The 500 error is not limited to one account. I reproduced it while trying to sign in with multiple OpenAI accounts, so this does not look like an account-specific subscription or credential problem.

At the moment this creates two separate blockers in the same workflow:

  1. GPT-5.6 Sol is frequently unavailable because of model-capacity errors.
  2. Switching to another paid account is impossible because OpenAI Auth fails with HTTP 500 during account selection.
Steps to reproduce
  1. Use Codex with GPT-5.6 Sol.
  2. Encounter repeated Selected model is at capacity. Please try a different model. errors.
  3. Sign out / attempt to switch to another paid OpenAI account.
  4. Proceed to the OpenAI account-selection page.
  5. auth.openai.com/choose-an-account returns Server error 500.
  6. Retry with a different OpenAI account.
  7. The same 500 error occurs again.
Expected behavior
  • Temporary GPT-5.6 Sol capacity pressure should recover or be clearly reported as a service-side capacity incident.
  • The OpenAI authentication flow should still allow switching to another valid paid account.
  • An account-selection request should not fail with HTTP 500.
Actual behavior
  • GPT-5.6 Sol repeatedly reports that the selected model is at capacity.
  • The account-switch/login flow fails server-side at auth.openai.com/choose-an-account with Server error 500.
  • The 500 is reproducible with multiple accounts.
Additional information
  • Date: August 31, 2026
  • A screenshot of the OpenAI Auth Server error 500 page is available if maintainers need it.
  • This is distinct from a wrong-password or single-account issue because the same server error occurs with different accounts.
  • Possibly related capacity reports: #41790, #41805, #41810.

Please investigate whether the authentication failure is related to the current Codex/model-capacity degradation or is a separate OpenAI Auth incident.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

The report names no repository file, test, or code entry point. Start by separating the GPT-5.6 Sol capacity reports from the auth.openai.com/choose-an-account HTTP 500, then determine whether either failure is actionable in Codex or is an external service incident; done means the scope and ownership of the problem are established.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
api, authentication, backend
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
25/100

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