[Windows][ChatGPT Desktop][Cloud Projects] Chats stay out of last-active order

What version of the Codex App are you using (From “About Codex” dialog)?

ChatGPT desktop app 26.825.32147 (released August 28, 2026)

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

Ordinary ChatGPT conversations inside a ChatGPT Cloud Project are not reordered by latest activity in the Windows desktop app.
On the same ChatGPT Plus account and the same Cloud Project:

• ChatGPT mobile correctly moves a recently continued Chat to the top of the Project;
• chatgpt.com in Microsoft Edge correctly moves the same Chat to the top;
• the Windows desktop app leaves that same Chat in its previous/stale position;
• fully closing and reopening the Windows desktop app does not refresh the ordering.
  Example: after continuing an existing Chat inside my Project, that Chat moved to the first position on mobile and chatgpt.com, but remained fourth in the Windows desktop app.
  The conversations remain fully accessible and synchronized. The problem appears limited to the Windows desktop presentation/order of ordinary ChatGPT Cloud Project Chats rather than conversation data loss.
  This appears closely related to #40731, which reports similar stale last-active ordering for ordinary ChatGPT Cloud Project Chats on macOS.
  It is also related to, but different from, #37266, which reports stale thread ordering within projects on Windows for Codex/local project tasks.
  Feedback was already submitted from the affected Windows desktop session through Help → Comments with session logs included.
  Feedback ID: no-active-thread-01a04bed-c5ca-7402-94b6-1a3953a1a5bb

What steps can reproduce the bug?

1. Open the ChatGPT Windows desktop app and enter an existing ChatGPT Cloud Project containing multiple ordinary Chat conversations.
2. Note the current position of an existing Chat in the Project's conversation list.
3. Continue that Chat by sending a new message and receiving a response.
4. Return to the Project's conversation list.
5. Observe that the recently active Chat can remain in its previous/stale position instead of moving to the top according to latest activity.
6. Fully close and reopen the ChatGPT Windows desktop app. The stale ordering can persist.
7. Open the same account and same Cloud Project on chatgpt.com (tested with Microsoft Edge) or the ChatGPT mobile app.
8. Observe that the same Chat is correctly shown at the top according to its latest activity on both web and mobile.
   In my reproduced case, the recently continued Chat remained fourth in the Windows desktop Project list while the same Chat appeared first on both chatgpt.com and mobile.

What is the expected behavior?

Ordinary Chat conversations inside a ChatGPT Cloud Project should be ordered consistently by latest activity across the Windows desktop app, chatgpt.com, and mobile.
When an existing Chat receives new activity, the Windows desktop Project conversation list should update its position accordingly without requiring manual intervention or a workaround.

Additional information

Cross-platform comparison

• ChatGPT Windows desktop: stale Project Chat ordering.
• chatgpt.com in Microsoft Edge: correct latest-activity ordering.
• ChatGPT mobile app: correct latest-activity ordering.
• Same ChatGPT Plus account and same Cloud Project were used in all three cases.
• Fully closing and reopening the Windows desktop app did not correct the stale ordering.
  The conversations themselves remain accessible and synchronized. I have observed no conversation data loss. This appears to be a Windows desktop UI/state presentation issue.
  Related issues
• #40731 reports very similar stale last-active ordering for ordinary ChatGPT Cloud Project Chats on macOS.
• #37266 reports stale ordering within Projects on Windows, but concerns Codex/local project tasks rather than ordinary ChatGPT Cloud Project Chats.
  Feedback logs
  Feedback was submitted from the affected Windows desktop session through Help → Comments, with session logs included.
  Feedback ID: no-active-thread-01a04bed-c5ca-7402-94b6-1a3953a1a5bb
  The Windows app reports that it is up to date as of August 28, 2026.

Start by reproducing the ordering steps in the Windows desktop app, then compare the same Cloud Project on chatgpt.com and mobile as described. Trace the desktop Project conversation-list refresh and last-activity ordering behavior; done means a continued Chat moves to the correct position and remains consistent after reopening the app.