codex can't complete a request

What version of Codex CLI is running?

0.149.1

What subscription do you have?

Enterprise

Which model were you using?

gpt-5.6-sol

What platform is your computer?

macOS

What terminal emulator and version are you using (if applicable)?

Terminal

Codex doctor report

codex doctor --json completed successfully.

  - Auth mode: chatgpt
  - ChatGPT tokens: present
  - API key: not stored
  - Overall status: warning
  - Codex CLI: 0.149.1 (current)
  - Network/auth connectivity: healthy

  It does not report your subscription tier, so this still can’t distinguish Free, Plus, Pro, Business, or Enterprise.

  Warnings were limited to CrowdStrike exclusions being unverified and a minor thread-history database mismatch.

What issue are you seeing?

Codex doesn't answer my question, instead it show below lines:

This content can't be shown
 We take extra caution with cybersecurity requests. If you’re a security professional, you may be able to apply for Trusted Access.
 Trusted Access: https://openai.com/form/enterprise-trusted-access-for-cyber/
 Learn more: https://help.openai.com/en/articles/20001326

What steps can reproduce the bug?

Uploaded thread: 01a03f4b-22c7-7653-8ec4-66dfaa3e9d49

What is the expected behavior?

Expected full answers to question.

Additional information

No response

Start with the uploaded thread 01a03f4b-22c7-7653-8ec4-66dfaa3e9d49 and the codex doctor report. The issue names no source file, test, or reproducible question, so first determine whether the refusal is produced by the CLI or an upstream service; done means identifying a reproducible cause and an appropriate fix or confirmed service boundary.