macOS App Keeps Showing Login Page After Email Address Change
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- Dominant language
- Rust
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Description
Issue: 01a03b3e-0843-7f00-8dbb-e681314cb316
ChatGPT 26.820.60940
Issue:
After changing the email address associated with my ChatGPT/OpenAI account, the ChatGPT macOS app repeatedly shows the login page.
Description:
I successfully changed my account email address. Since then, whenever I open or use the ChatGPT macOS app, I am redirected to the login page and asked to sign in again. Even after successfully logging in, the login page keeps appearing.
Expected behavior:
After signing in once with my updated email address, the macOS app should keep me logged in normally.
Actual behavior:
The app repeatedly returns to the login screen, making it difficult to use the app normally.
Platform: ChatGPT for macOS
Steps to reproduce:
- Change the email address associated with the ChatGPT account.
- Open the ChatGPT macOS app.
- Sign in with the updated account information.
- Continue using or reopen the app.
- The login page appears again.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No repository file or test is named. Start by reproducing the email-change and repeated-login flow in the ChatGPT macOS app, then trace the relevant desktop authentication entry point. Done means signing in with the updated email persists across continued use and reopening the app.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos
- Domain
- authentication, desktop-dev
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Mostly clear
- Newbie friendliness
- 42/100