openai / openai/codex

PC mouse freezes completely when running Codex tasks

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#38,962 1 comment 0 reactions 0 assignees View on GitHub

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app bug performance windows-os
Dominant language
Rust
Stars
125k
Forks
19.5k
PR merge metrics
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

26.810.7004.0

What subscription do you have?

pro

What platform is your computer?

Microsoft Windows NT 10.0.22631.0 x64

What issue are you seeing?

I am writing to report a critical issue that my computer becomes unresponsive and the mouse stops working entirely whenever I run Codex tasks. This happens with both wired and wireless mice.

My PC specifications are as follows:

  • Processor: Intel Core i5‑13600KF 3.50GHz
  • RAM: 32.0 GB
  • Graphics Card: NVIDIA GeForce RTX 4060 Ti 8GB
  • Motherboard: B760M GAMING X AX DDR4
  • Storage: 2.73 TB

Before updating to the new Codex version, mouse freezing already occurred frequently, though not as severe. After upgrading to the latest release, every time I launch and execute a Codex task, the mouse locks up immediately and I lose control of the whole system.

Could you please help investigate this compatibility problem? Please let me know if you require further logs or system information for troubleshooting.

Thank you for your assistance.
ID:019fff66-aa6f-7342-a553-b5330a8ec638

What steps can reproduce the bug?

Uploaded performance trace: 019fff66-aa6f-7342-a553-b5330a8ec638

What is the expected behavior?

No freezing, system stays responsive.

Additional information

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by examining the uploaded performance trace 019fff66-aa6f-7342-a553-b5330a8ec639 and the Codex task execution path on Microsoft Windows 10.0.22631.0 x64. Reproduce the freeze with the reported Codex App version and verify that launching and running a task no longer makes the mouse or system unresponsive.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
35/100

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