Business member sees 0% usage after workspace credit top-up while tasks continue

What version of the Codex App are you using (From “About Codex” dialog)?

26.803.10989.0

What subscription do you have?

ChatGPT Business workspace member (not an owner)

What platform is your computer?

Windows x64

What issue are you seeing?

After the workspace owner purchased/refilled workspace credits, Codex Desktop still shows:

Usage remaining: 0%

Codex tasks continue to run successfully after the refill, so the workspace credit pool is active and usable. However, the member-facing usage indicator remains stuck at 0% and provides no indication that requests are now drawing from workspace credits.

The affected member also cannot see the workspace's remaining shared credit balance. As a result, the UI provides neither an accurate availability indicator nor a way for the user consuming the credits to know how much shared balance remains.

Previous workspace credit refills caused the member-facing indicator to return to 100%, but the latest refill did not update it.

What steps can reproduce the bug?

1. Use Codex Desktop as a non-owner member of a ChatGPT Business workspace.
2. Exhaust the displayed usage allowance until the account popup shows 0% remaining.
3. Have the workspace owner purchase/refill workspace credits.
4. Continue running Codex tasks successfully.
5. Reopen the account/usage popup.
6. Observe that it still shows 0% remaining, with no shared-credit balance or “using workspace credits” state.

What is the expected behavior?

When workspace credits are available and Codex requests are succeeding, the member-facing usage UI should not misleadingly imply that no usage is available.

The UI should show at least one of the following:

• the remaining shared workspace credit balance, if members are allowed to see it;
• an accurate member-level remaining allowance or spend-control balance;
• or a clear state such as “Included usage exhausted — using workspace credits,” together with a safe way to monitor remaining usable capacity.

If workspace balance visibility is intentionally restricted to owners, the member UI should still distinguish “no capacity available” from “0% included usage but workspace credits are active.”

Additional information

This resembles an existing class of Business usage hydration/display issues where Codex Desktop receives incomplete or stale rate-limit/credit state:

• https://github.com/openai/codex/issues/24445
• https://community.openai.com/t/codex-desktop-shows-0-usage-left-when-using-extra-credits/1374998

The practical impact is that a Business member can continue consuming paid workspace credits while the app shows 0% and offers no reliable remaining-capacity indicator.

Start by locating the Codex Desktop account or usage popup and the rate-limit or workspace-credit state it displays. Reproduce the Business-member refill sequence on Windows, then trace how the refreshed state reaches the popup. Done means the UI distinguishes exhausted included usage from active workspace credits and shows an allowed usable-balance indicator.