Plus account shows 100% weekly usage remaining but Codex returns "You've hit your usage limit"

What version of the Codex App are you using (From “About Codex” dialog)?

26.803.61601

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Darwin 25.5.0 arm64 arm

What issue are you seeing?

I am experiencing what appears to be an incorrect server-side usage/quota and model-entitlement state on my ChatGPT Plus account.

Issue 1 — Codex says my usage limit has been reached despite the dashboard showing 100% remaining

The official Codex usage dashboard currently shows:

• Weekly usage limit: 100% remaining
• Credits remaining: 0

Codex /status also showed:

• Account: ChatGPT Plus
• Weekly limit: 100% left
• Codex CLI: 0.147.0

However, when attempting to use Codex, I receive:

You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at 20 Aug 2026, 16:29.

This occurs even though the Codex usage dashboard shows that 100% of my included weekly allowance remains.

Issue 2 — GPT-5.6 Sol is incorrectly rejected

Codex allows me to select gpt-5.6-sol, and /status shows:

Model: gpt-5.6-sol (reasoning low, summaries auto)

However, attempting to use the model produces:

The 'gpt-5.6-sol' model is not supported when using Codex with a ChatGPT account.

The same Codex installation and ChatGPT Plus account can use GPT-5.6 Luna successfully.

I have already signed out of Codex and authenticated again. Codex correctly recognises the account as ChatGPT Plus.

There therefore appears to be a mismatch between the entitlements/quota reported for my Plus account and those being enforced by the Codex backend.

Could you please investigate the server-side Codex usage/quota and GPT-5.6 Sol entitlement associated with my account?

I can provide additional logs or diagnostic information if required.

What steps can reproduce the bug?

I am experiencing what appears to be an incorrect server-side usage/quota and model-entitlement state on my ChatGPT Plus account.

Issue 1 — Codex says my usage limit has been reached despite the dashboard showing 100% remaining

The official Codex usage dashboard currently shows:

• Weekly usage limit: 100% remaining
• Credits remaining: 0

Codex /status also showed:

• Account: ChatGPT Plus
• Weekly limit: 100% left
• Codex CLI: 0.147.0

However, when attempting to use Codex, I receive:

You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at 20 Aug 2026, 16:29.

This occurs even though the Codex usage dashboard shows that 100% of my included weekly allowance remains.

Issue 2 — GPT-5.6 Sol is incorrectly rejected

Codex allows me to select gpt-5.6-sol, and /status shows:

Model: gpt-5.6-sol (reasoning low, summaries auto)

However, attempting to use the model produces:

The 'gpt-5.6-sol' model is not supported when using Codex with a ChatGPT account.

The same Codex installation and ChatGPT Plus account can use GPT-5.6 Luna successfully.

I have already signed out of Codex and authenticated again. Codex correctly recognises the account as ChatGPT Plus.

There therefore appears to be a mismatch between the entitlements/quota reported for my Plus account and those being enforced by the Codex backend.

Could you please investigate the server-side Codex usage/quota and GPT-5.6 Sol entitlement associated with my account?

I can provide additional logs or diagnostic information if required.

What is the expected behavior?

I am experiencing what appears to be an incorrect server-side usage/quota and model-entitlement state on my ChatGPT Plus account.

Issue 1 — Codex says my usage limit has been reached despite the dashboard showing 100% remaining

The official Codex usage dashboard currently shows:

• Weekly usage limit: 100% remaining
• Credits remaining: 0

Codex /status also showed:

• Account: ChatGPT Plus
• Weekly limit: 100% left
• Codex CLI: 0.147.0

However, when attempting to use Codex, I receive:

You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at 20 Aug 2026, 16:29.

This occurs even though the Codex usage dashboard shows that 100% of my included weekly allowance remains.

Issue 2 — GPT-5.6 Sol is incorrectly rejected

Codex allows me to select gpt-5.6-sol, and /status shows:

Model: gpt-5.6-sol (reasoning low, summaries auto)

However, attempting to use the model produces:

The 'gpt-5.6-sol' model is not supported when using Codex with a ChatGPT account.

The same Codex installation and ChatGPT Plus account can use GPT-5.6 Luna successfully.

I have already signed out of Codex and authenticated again. Codex correctly recognises the account as ChatGPT Plus.

There therefore appears to be a mismatch between the entitlements/quota reported for my Plus account and those being enforced by the Codex backend.

Could you please investigate the server-side Codex usage/quota and GPT-5.6 Sol entitlement associated with my account?

I can provide additional logs or diagnostic information if required.

Additional information

I am experiencing what appears to be an incorrect server-side usage/quota and model-entitlement state on my ChatGPT Plus account.

Issue 1 — Codex says my usage limit has been reached despite the dashboard showing 100% remaining

The official Codex usage dashboard currently shows:

• Weekly usage limit: 100% remaining
• Credits remaining: 0

Codex /status also showed:

• Account: ChatGPT Plus
• Weekly limit: 100% left
• Codex CLI: 0.147.0

However, when attempting to use Codex, I receive:

You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at 20 Aug 2026, 16:29.

This occurs even though the Codex usage dashboard shows that 100% of my included weekly allowance remains.

Issue 2 — GPT-5.6 Sol is incorrectly rejected

Codex allows me to select gpt-5.6-sol, and /status shows:

Model: gpt-5.6-sol (reasoning low, summaries auto)

However, attempting to use the model produces:

The 'gpt-5.6-sol' model is not supported when using Codex with a ChatGPT account.

The same Codex installation and ChatGPT Plus account can use GPT-5.6 Luna successfully.

I have already signed out of Codex and authenticated again. Codex correctly recognises the account as ChatGPT Plus.

There therefore appears to be a mismatch between the entitlements/quota reported for my Plus account and those being enforced by the Codex backend.

Could you please investigate the server-side Codex usage/quota and GPT-5.6 Sol entitlement associated with my account?

I can provide additional logs or diagnostic information if required.

Start by reproducing the mismatch using Codex /status, the usage dashboard, the ChatGPT Plus account, and the gpt-5.6-sol model selection described in the issue. Investigate the server-side quota and model-entitlement paths; done means the reported allowance and supported model state agree with the behavior enforced by Codex.