openai / openai/codex

Unable to start custom pet creation in Codex desktop app

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app bug pets windows-os
Dominant language
Rust
Stars
125k
Forks
19.5k
PR merge metrics
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Description

What version of the Codex App are you using (From “About Codex” dialog)?

Current version: 1.2026.190

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Microsoft Windows NT 10.0.19045.0 x64

What issue are you seeing?

Summary

Creating a custom pet fails in the Codex desktop app.

Steps to reproduce

  1. Open Codex desktop app on Windows.
  2. Go to Settings → Pets.
  3. Click Create.

Expected behavior

The custom pet creation screen should open.

Actual behavior

A red error message appears:

Unable to start pet creation

Built-in pets can be selected, but custom pet creation never opens.

What I tried

  • Refreshed the Pets page
  • Restarted Codex
  • Checked the OpenAI status page

The problem still happens.

Environment

  • OS: Windows
  • App: Codex desktop app
  • Codex version: [add version from Settings → General]

Screenshot

Attach the screenshot showing the error.

What steps can reproduce the bug?

Summary

Creating a custom pet fails in the Codex desktop app.

Steps to reproduce

  1. Open Codex desktop app on Windows.
  2. Go to Settings → Pets.
  3. Click Create.

Expected behavior

The custom pet creation screen should open.

Actual behavior

A red error message appears:

Unable to start pet creation

Built-in pets can be selected, but custom pet creation never opens.

What I tried

  • Refreshed the Pets page
  • Restarted Codex
  • Checked the OpenAI status page

The problem still happens.

Environment

  • OS: Windows
  • App: Codex desktop app
  • Codex version: [add version from Settings → General]

Screenshot

Attach the screenshot showing the error.

What is the expected behavior?

Summary

Creating a custom pet fails in the Codex desktop app.

Steps to reproduce

  1. Open Codex desktop app on Windows.
  2. Go to Settings → Pets.
  3. Click Create.

Expected behavior

The custom pet creation screen should open.

Actual behavior

A red error message appears:

Unable to start pet creation

Built-in pets can be selected, but custom pet creation never opens.

What I tried

  • Refreshed the Pets page
  • Restarted Codex
  • Checked the OpenAI status page

The problem still happens.

Environment

  • OS: Windows
  • App: Codex desktop app
  • Codex version: [add version from Settings → General]

Screenshot

Attach the screenshot showing the error.

Additional information
Image

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the failure in the Codex desktop app on Windows by opening Settings → Pets and clicking Create. Trace the desktop pet-creation flow from that entry point and verify that the custom pet creation screen opens while built-in pet selection continues to work.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
55/100

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