Windows desktop: multiple existing conversations get stuck on an infinite loading spinner; Feedback also hangs

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
35/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Quiet
Tech stack
rust
Domain
desktop

Research direction

Reproduce the issue on Windows 11 with desktop app 1.2026.190 by opening the affected cloud conversation and using /feedback. Check whether the conversation still spins while the same conversation works on chatgpt.com, and whether Feedback remains stuck at “Taking screenshot…”. Done means both the conversation and Feedback form open normally.

Written by the indexing model from the issue text.

Description

app bug session windows-os

ChatGPT desktop app 1.2026.190, Windows 11.

One specific cloud conversation remains on an infinite loading spinner in the desktop app. Other conversations load normally, and the affected conversation opens normally on chatgpt.com.

I tried restarting the desktop app, but the problem remained.

When I use /feedback to report the problem, the Feedback window itself remains indefinitely at “Taking screenshot…” and never opens the feedback form. This also remains reproducible after restarting the app.

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Dominant language
Rust
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Forks
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Merged PRs (30d)
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