Codex Desktop App immediately exits on Windows ARM64 (Snapdragon X Plus)

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
38/100
Issue type
Bug
Clarity
Mostly clear
Activity status
Quiet
Tech stack
rust

Research direction

No source file, test, or entry point is named. Start by reproducing the launch failure on Windows 11 ARM64 with the Microsoft Store build, then inspect the desktop-app startup path and Windows diagnostics, including the reported LiveKernelEvent 141. Done means the app remains open and usable on the affected Snapdragon X Plus environment without regressing normal launches.

Written by the indexing model from the issue text.

Description

app bug windows-os
What version of the Codex App are you using (From “About Codex” dialog)?

Microsoft Store version 26.707.9981.0 CLI version: codex 0.144.2

What subscription do you have?

ChatGPT Pro

What platform is your computer?

Windows 11 Home 24H2 ARM64 (Snapdragon X Plus) ASUS Vivobook S15 S5507QA Qualcomm Snapdragon X Plus Qualcomm Adreno X1-45 GPU

What issue are you seeing?

The Microsoft Store version of the Codex Desktop App immediately exits after launch.

The app window briefly appears and then closes automatically.

The Codex CLI works correctly.

Cursor works correctly.

Chrome works correctly.

The issue persists after uninstalling the app, rebooting Windows, and reinstalling the latest Microsoft Store version.

No Application Error is recorded in Windows Event Viewer.

Windows Error Reporting only records LiveKernelEvent 141.

This issue occurs every time.

What steps can reproduce the bug?
  1. Install Codex from Microsoft Store.
  2. Launch the Codex Desktop App.
  3. The window appears briefly.
  4. The application exits immediately.
What is the expected behavior?

The Codex Desktop App should remain open and allow normal usage.

Additional information

Environment:

  • ASUS Vivobook S15 S5507QA
  • Windows 11 Home 24H2
  • ARM64
  • Snapdragon X Plus
  • Qualcomm Adreno X1-45 GPU

Additional notes:

  • Microsoft Store version: 26.707.9981.0
  • Codex CLI works normally.
  • Codex Desktop App always exits immediately after launch.
  • Cursor works normally.
  • Chrome works normally.
  • Reinstalling the app does not resolve the issue.
  • No Application Error is logged.
  • Windows reports LiveKernelEvent 141.
    This appears to be specific to Windows on ARM64 (Snapdragon X Plus), because the Codex CLI works normally while only the Desktop App crashes immediately.
Dominant language
Rust
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