open-telemetry / open-telemetry/opentelemetry-ruby
OTLP::Exporter#encode - bignum too big to convert into `unsigned long long'
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- Ruby
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Description
Hi Team,
We are using Ruby 3.2.5 and Rails 7.1.3.3
We have installed below opentelemetry gems
Gemfile
gem "opentelemetry-sdk"
gem "opentelemetry-exporter-otlp"
gem "opentelemetry-instrumentation-all"
and done the sdk configuration in opentelemetry.rb
require 'opentelemetry/sdk'
require 'opentelemetry/instrumentation/all'
require 'opentelemetry-exporter-otlp'
OpenTelemetry::SDK.configure do |c|
c.service_name = <service_name>
c.use_all()
c.add_span_processor(
OpenTelemetry::SDK::Trace::Export::BatchSpanProcessor.new(
OpenTelemetry::Exporter::OTLP::Exporter.new
)
)
end
MyAppTracer = OpenTelemetry.tracer_provider.tracer(<tracer>)
We have also configured below environment variables
- name: OTEL_EXPORTER
value: 'otlp'
- name: JAEGER_DISABLED
value: 'true'
- name: JAEGER_SERVICE_NAME
value: <service_name>
- name: JAEGER_AGENT_HOST
valueFrom:
fieldRef:
apiVersion: v1
fieldPath: status.hostIP
- name: OTEL_EXPORTER_OTLP_ENDPOINT
value: http://$(JAEGER_AGENT_HOST):4318
- name: OTEL_SERVICE_NAME
value: <service_name>
But we are seeing below errors in pre-prod environment
ERROR -- : OpenTelemetry error: Unable to export 485 spans
ERROR -- : OpenTelemetry error: unexpected error in OTLP::Exporter#encode - bignum too big to convert into `unsigned long long' - /home/circleci/.rubygems/gems/opentelemetry-exporter-otlp-0.29.0/lib/opentelemetry/exporter/otlp/exporter.rb:327:in `initialize'
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the export failure with Ruby 3.2.5, Rails 7.1.3.3, opentelemetry-exporter-otlp 0.29.0, and the shown configuration. Inspect lib/opentelemetry/exporter/otlp/exporter.rb around line 327 and trace the value being converted during OTLP encoding. Done means the reported span batch exports without the bignum conversion error and coverage verifies the case.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- ruby
- Domain
- observability
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100