obsproject / obsproject/obs-studio

OBS Improperly Shutting Down - Constant Unclean Shutdown Error Messages

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#10,932 3 comments 0 reactions 0 assignees View on GitHub

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Dominant language
C
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Description

Operating System Info

Windows 10

Other OS

No response

OBS Studio Version

30.1.2

OBS Studio Version (Other)

No response

OBS Studio Log URL

https://obsproject.com/logs/W0ryLbfajQBB8Eg8

OBS Studio Crash Log URL

No response

Expected Behavior

OBS to close normally.

Current Behavior

The OBS preview screen widens out and hangs for a few seconds before closing/crashing. No crash logs are being generated to upload.

Steps to Reproduce
  1. Run OBS
  2. Wait +15 Minutes
  3. Close OBS
    ...
Anything else we should know?

Once OBS has been running for over 15 minutes, it will improperly close down. Only on rare occasions it will close without issues. This happens in both Safe & Normal Modes, even letting it run without recording or streaming. The preview screen widens and hangs for a few seconds. This issue can sometimes prevent any changes done in OBS to save properly. Unfortunately no crash logs are being generated.

I did a clean re-install of OBS just as an extra precaution but the error persists. This issue started to occur since the release of 30.0 last year. I really didn't pay too much attention and ignored it until I noticed settings aren't being saved at times.

I've uploaded additional logs. Normal run, safe mode run, then normal run again (closing in a few short minutes to prevent the error. Please let me know what I can do to assist further if needed.

2024-06-28 21-17-48.txt
2024-06-28 21-49-57.txt
2024-06-28 22-19-21.txt

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reviewing the three attached log files and the linked OBS log, then reproduce the shutdown after OBS 30.1.2 has been running for more than 15 minutes on Windows 10. Done means OBS closes normally without the preview widening or hanging, and settings are saved reliably.

Written by the indexing model from the issue text.

Assessment

Tech stack
c
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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